Operations Manager

Our Client a is seeking an Operations Manager Service Asset (Hardware & Software) to join their team in Pretoria. They offer stability, growth, Competitive salary along with excellent benefit and a great working environment.

Our Client is looking for an experienced Operations Manager: Service Assets
- Software to provide management expertise in all aspects of the administrative, financial, capital and operations of the assigned software portfolio. S/he should have an extensive knowledge of managing Software Contracts and a deep understanding of all Software licensing models. S/he should have good people skills to assist with engagements with suppliers in order to derive maximum benefits from Software contracts. Executed effectively, this role will make sure the Service Assets Software team responsible for managing Software assets ,do so effectively and efficiently.

**Job Purpose**

To plan, manage and monitor the implementation of area specific activities and end-to-end processes, by managing and controlling the fixed assets in compliance with procedures as required by the PFMA and Treasury Regulations, in order to deliver on approved operational plans and to continuously enhance service delivery.

**Education and Experience**

**Minimum Qualification & Experience Required**

Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 5-7 years' experience in a Software Asset Management environment, of which 1 year ideally at supervisory level

**OR**

Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), AND 5-7 years' experience in a Software Asset Management environment AND 1 year at supervisory level

**ALTERNATIVE #**

Senior Certificate (NQF 4) AND 10 years Software Asset Management experience plus 1 year at supervisory level

**Job Outputs**:
**Process**
- Responsible for the daily and long-term strategic management of software assets within the assigned portfolio, including building relationships with 3rd party suppliers to maximise contract offerings.
- Provide support to technical teams and ensure adherence to Policies by maintaining and monitoring service assets in accordance with Policies and Procedures.
- Provide financial expertise to personnel responsible for procurement of IT Software Assets
- Managing software assets within the Asset Register to ensure accurate financial statements thereby minimising audit findings and compliance risk.
- Managing software products within the Library system to provide accurate operational software information to internal technical support groups and software vendors where necessary
- Provide effective operational stewardship of Software assets deployed within the IT environment.
- Provide expertise in understanding Product Use Rights License terms and conditions and contractual entitlements for software products and manufacturers.
- Managing software compliance to avoid financial and compliance risk to the organisation resulting from non-compliance, penalties, and possible litigation.
- Provide financial expertise within the IT environment to assist technical teams in managing IT Software assets.
- Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
- Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
- Ensure procedures, policies and mandates are clearly understood and complied with.
- Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
- Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
- Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
- Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
- Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
- Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
- Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
- Ensure that the asset register is continuously updated to reflect movement of assets.

**Governance**
- Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
- Understand and i