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Head of Compliance

2 weeks ago

Cape Town, South Africa Huble Full time

Welcome to Huble - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and being human.

As the **Head of Compliance**, you will oversee the development, implementation, and management of comprehensive compliance programs at Huble, along with the ongoing operation of the company’s ISO/IEC 27001 and ISO/IEC 9001 accredited Integrated Management System (IMS) and Privacy Information Management System (PIMS). Your role will involve safeguarding our company's integrity and reputation by effectively managing risks, performing regular audits, and introducing continuous improvement methodologies for compliance processes and policies.

We will rely on you to be an advocate for Compliance, Information Security, Privacy, and related initiatives throughout the organization. This will involve training staff in both individual and group settings.

**Here are a few of the tasks you'll get to work on**:
**1) Lead and run IMS initiatives (ISO/IEC 27001 and ISO/IEC 9001 & IMS functions)**
- Lead the Risk Governance Committee and manage the compliance calendar.
- Oversee the Incident Response Team and facilitate monthly management review meetings.
- Conduct compliance and information security training.
- Monitor enterprise risk registers and implement the Control Implementation Plan.
- Support Huble staff in compliance and security practices.
- Engage with third-party auditors for accreditations.
- Manage Compliance and Information Security projects.
- Conduct internal audits and coordinate external audits for ISO recertification.

**2) Lead and run Data Privacy Initiatives (PIMS functions)**
- Lead data privacy initiatives at Huble, ensuring compliance with POPIA, GDPR, CCPA, and PDPA.
- Train and support staff in effective data privacy practices.
- Manage ongoing data privacy projects and identify improvement opportunities.

**3) Strategic Compliance Framework Development & Risk Management**
- Design and implement a compliance strategy and policies for legal and regulatory adherence.
- Set objectives and strategies for effective compliance operations management.
- Conduct risk assessments to identify and mitigate compliance risks.
- Oversee compliance monitoring and reporting for accurate and timely communication of statuses.

**4) Legislative and Regulatory Monitoring, External Liaison and Reporting**
- Monitor new laws and regulations with Legal support, updating the compliance program as needed.
- Act as the main contact for regulatory bodies, preparing the company for audits and examinations.
- Oversee responses to regulatory inquiries, promptly addressing any issues.
- Engage with stakeholders to understand compliance trends and expectations.
- Represent the company in industry forums, advocating for compliance and responsible practices.

**5) Internal Collaboration, Advisory, Training and Culture**
- Collaborate with departments on compliance for business decisions, projects, and new products.
- Partner with legal to ensure proper review and negotiation of compliance and data privacy terms.
- Encourage proactive compliance integration into business processes and decision-making.
- Develop and manage a comprehensive compliance training program to boost employee awareness.
- Foster a culture of integrity and compliance, supporting open dialogue on ethical practices and concerns.

**6) Compliance Performance Evaluation**
- Track compliance metrics and performance to drive process improvement
- Report to management on compliance program effectiveness and improvement areas

**7) Crisis Management & Incident Response**
- Lead response to compliance breaches, taking swift action to mitigate impacts and address issues.
- Develop and maintain a crisis management plan with compliance risk scenarios for effective crisis handling.

**️ To excel in this role, you should have the following**:

- Extensive experience in Information Security, Data Privacy, and Compliance.
- Deep understanding of the legal and regulatory frameworks applicable to the professional services sector.
- Familiarity with organizational settings that utilize Google Workspace and Microsoft 365.
- Proficiency in both MacOS and Windows operating systems.
- Experience in implementing Integrated Management Systems certified to ISO/IEC 27001 and ISO 9001 standards.
- Knowledge of international privacy regulations including POPIA, GDPR, UK GDPR, PDPA, CCPA, among others.
- Experience in operating Privacy Information Management Systems.
- Track record in managing Compliance-related projects.
- ️ **These personal qualities are key to your success**:

- Strong technical skills with a willingness to learn new systems and technologies.
- Excellent communication skills to manage ongoing proje