New Key Accounts Manager, Marketplace, Marketplace

1 week ago

Cape Town, South Africa Reserved - Project Fela ZA Full time

4+ years of related experience
- Bachelor’s Degree in Economics, Management, Engineering (or an equivalent qualification).
- Excellent written and verbal communication skills; able to explain complex concepts simply
- Computer skills (Excel, Word, Outlook, PowerPoint)
- Ability to work with wide range of people at all decision-making levels
- Experience solving analytical problems, either in professional experience (data analysis) or education.

Job summary
Amazon is hiring a Key Accounts Manager (KAM) to improve the experience for our African customers. Africa, while relatively small in economic terms today, represents a large and growing consumer market positioned for growth spurred by the increasing productive potential of its young population, rapid adoption of technology and evolving consumer behavior. This role will allow you to work across various internal and external teams to evaluate the customer landscapes, and invent innovative approaches to solve ambiguous problems. If you are looking for an entrepreneurial role within a fast-paced, ambiguous and collaborative environment please reach out for more info then this is the position for you.

As part of the role, the Account Manager will need to analyze sales and traffic data to identify opportunities to help existing sellers succeed in the marketplace and provide competitive knowledge towards the generation of leads to recruit new sellers, both national and international. Likewise, the Account Manager will work with a wide range of internal stakeholders both within and outside the country to support the consolidation of existing and development of new services. The Account Manager will need to work closely with Category Managers to identify long term and short-term growth opportunities for various categories.

Key job responsibilities
- Develop long-term relationships with partners, support them in the integration of their offers and develop ambitious goals for future growth prospects.
- Achieve business and financial objectives and drive the growth of Amazon’s third-party business in selected categories
- Identify opportunities to improve the Marketplace business for all sellers through scalable solutions and manage the roll-out of these solutions
- Conduct deep dives to understand root causes of seller performance and actions to accelerate growth
- Work closely with Category teams to identify category specific growth opportunities
- Identify and manage projects to improve customer and seller experience, working closely with internal and external teams
- 4+ years of related experience
- Excellent written and verbal communication skills; able to explain complex concepts simply

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