Current jobs related to Teacha Success Specialist at Snapplify - Cape Town - Realm Digital and Snapplify
-
Customer Success Specialist
1 week ago
Cape Town, South Africa CV Library Full time**Job Title**: Customer Success Specialist **Hours**: Monday-Friday 14:00-22:30//15:00-23:30 **Location**: Cape Town, Tyger Valley **Working Pattern**: Hybrid At Resume Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in...
-
Customer Success
4 weeks ago
Cape Town, South Africa The Legends Agency Full timeAbout the job Customer Success - Retention Specialist Customer Success - Retention Specialist Location: Cape TownSalary: R25,000 R33,000 per month About the Role We are seeking a highly driven and experienced Customer Success - Retention Specialist to join our growing team in Cape Town. In this role, you will be responsible for retaining and re-engaging...
-
Customer Success Specialist
2 days ago
Cape Town, Western Cape, South Africa Kupa Global Full time R400 000 - R700 000 per yearOur client, (TLG), is building Landler — a global platform that makes nature measurable and investable. It turns biodiversity, carbon, soil, and water into decision-grade data that landowners, companies, and investors can use to track risks, model interventions like regenerative farming, and create nature-based assets.They are now seeking a Customer...
-
Customer Success Adoption Specialist
2 weeks ago
Cape Town, Western Cape, South Africa KnowBe4 Full time R60 000 - R100 000 per yearAbout KnowBe4Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed...
-
Social Media Specialist: Customer Engagement
3 days ago
Cape Town, South Africa Success Stream Full timeA dynamic marketing firm in Cape Town is seeking a Social Media Representative to enhance customer engagement through social media platforms. The ideal candidate should have a Bachelor's degree in a relevant field and at least 2 years of experience in a social media role. Key responsibilities include addressing customer queries and developing marketing...
-
Customer Success Specialist
2 days ago
Cape Town, Western Cape, South Africa Meltwater Full timeDescriptionWhat We're Looking For:Ready to explore the opportunity of Client Support Specialist in Meltwater? We're searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Success Specialist, you will closely collaborate with the Program Manager and Sales to ensure...
-
Customer Success
4 weeks ago
Cape Town, South Africa The Legends Agency Full timeSalary: R25,000 R33,000 per month About the RoleWe are seeking a highly driven and experienced Customer Success - Retention Specialist to join our growing team in Cape Town. In this role, you will be responsible for retaining and re-engaging UK-based clients within the hair, beauty, wellness, and personal care sectors. Your mission is to reduce churn, deepen...
-
UK SaaS Retention Specialist – Customer Success
2 weeks ago
Cape Town, South Africa The Legends Agency Full timeA leading customer success firm in Cape Town is seeking an experienced Customer Success - Retention Specialist to retain and engage UK-based clients. This role involves proactive client relationship management and communicating value through personalized consultations. The ideal candidate has 3-5 years in client retention and familiarity with digital...
-
Client Success Specialist
4 days ago
Cape Town, South Africa MRI Software Full timeYou are a problem-solver that takes on any challenge. You have a curiosity to learn how things work, and excellent written and verbal communication skills to help others understand your discoveries. While you thrive in a fast-paced, innovative environment, you provide great customer service and make every interaction a positive, personalized...
-
Client Success Specialist
4 days ago
Cape Town, South Africa MRI Software Full timeYou are a problem-solver that takes on any challenge. You have a curiosity to learn how things work, and excellent written and verbal communication skills to help others understand your discoveries. While you thrive in a fast-paced, innovative environment, you provide great customer service and make every interaction a positive, personalized...
Teacha Success Specialist at Snapplify
2 weeks ago
At Snapplify we're increasing access to digital educational materials, and empowering educators to transform their classrooms for the 21st Century. We need a Teacha Success Specialist to join our team, and help us tackle that challenge by supporting educators in key territories.
Our team believes in making a real, measurable impact. We're known for being innovative, and have a hardworking team of experts who are incredible to work alongside. We move fast, with a bias towards action. If you're ambitious, driven, and like to work on big, chewy projects, then our team might just be for you.
**Role Description**
As a Teacha Success Specialist, you will be responsible for finding and implementing ways to support the +50 000 teachers that are part of the Teacha community. This includes finding easy, implementable ideas for teachers to upskill themselves by increasing access to quality resources and facilitating online professional learning communities. You will also be an ambassador for the Teacha brand, attending relevant educational meetings and establishing relationships with potential and current partners.
**Key Responsibilities**
**Teacha Resource Marketplace Curation & QA**
- Quality assurance (QA) of products uploaded to Teacha Resources
- Curate collections of resources on Teacha Resources
- Monitor content on Teacha Resources and identify where there is a need in the market, especially for underserved regions
**Seller Engagement and Onboarding**
- Ensure that teachers are successful in becoming a seller, and assisting them where needed
- Work with the Seller Success team to process and verify new sellers on the platform
**Community Management**
- Keep up to date on educational trends and issues and find ways to broaden our offering to teachers worldwide
- Engage with the Teacha Online Community:
- Engage with teachers on our Teacha online platforms
- Build and maintain relationships with users on the Teacha Resources platform
- Assist the customer services team with curriculum or content-related queries
- Assist schools with posting and marketing of school vacancies
- First and foremost, believe in our goal of supporting teachers through online platforms
- Fast learner, with an eye for design
- Strong organisational and project management skills
- Is a lifelong learner, willing to learn from others and to share knowledge
- Innovative, problem-solver, hard-worker, be able to help others be better teachers/employees
**Recommended Qualifications/Experience**
- A recognised teaching qualification (BEd / PGCE)
- Teaching experience is advantageous
- Has experience in creating educational content
