Onboarding Specialist

5 days ago

Cape Town, South Africa Tracking Talent Full time

Client Onboarding Specialist is required at a Financial Services company.

This is an important administrative role, where you will be providing provide support to the client facing team for the onboarding of new clients and investors, for local and cross jurisdictional structures.

Provide day
- to
- day assistance for end to end on-boarding process of new and existing clients. Sourcing and arranging to validate clients tax documents.

DUTIES AND RESPONSIBILITIES
- Provide support to the client facing team for the onboarding of new clients and investors, for local and cross jurisdictional structures.
- Communicate the sign-up process to clients and setting client expectations for their onboarding experience.
- Demonstrate an understanding of the CDD/AML procedures at all times, and ensure that high risk matters receive appropriate level of attention escalation and sign off.
- Ensuring that all day-to-day matters required to be completed are performed in a timely and satisfactory manner.
- Communicating with internal teams and following up as necessary to manage the client onboarding process.
- Organise own workload to ensure that reviews are undertaken in accordance with the required timeframes and as directed by the COO.
- Ensure records are kept up to date and accurate, that client refresh and maintenance is done as required.
- Collection of due diligence (including subsequent periodic review) and tax information for clients and investors to ensure compliance with relevant AML regulations and group policy.
- Ensure updated SOPs / Process Documentation to document key processes in the function. Identify and suggest process improvements
- Aid the business in terms of any ad-hoc KYC queries or ongoing project work
- FATCA, CRS - source and arrange to validate client tax documents when required
- Onboarding Funds with local and offshore counterparties and brokers including updating of the DP list as they relate to ISDA’s, GMRA’s etc to ensure that funds are fully onboarded to trade across various asset classes
- Maintenance of FICA, KYC on Doc Fox. You would be responsible for ongoing reviews and be responsible for the end to end process
- The Client Onboarding Specialists is expected to stay current with all regulatory changes and requirements around client KYC

REQUIRED EXPERIENCE
- Minimum of 2 years’ experience in a related role, where your focus has been the onboarding of new clients. Experience in the Finance sector with ideally exposure to Fund Services / Asset Management / Collective Investments
- Understanding of the regulations that guide the Financial Services industry
- Have a good working knowledge of Microsoft products, in particular Excel, Outlook and Word as well as screening software
- Solid Excel skills

REQUIRED QUALIFICATIONS
- Matric as a minimum, coupled with the required experience.
- University Degree (Finance/Commerce) preferred

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