Counter Sales Pmb

3 days ago

Pietermaritzburg, South Africa ACDC Dynamics SA Full time

Exciting opportunity to work at ACDC Dynamics Pietermaritzburg Branch, a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for a Counter Sales.

**PURPOSE OF THE ROLE**:
Counter sales person is the first contact who meets customers when they first enter the store and provides excellent customer service.

They are responsible for answering customer queries and resolve all their queries professionally to ensure maximum customer satisfaction.

**RESPONSIBILITIES**:
Greeting customers and taking ordersPossessing excellent product knowledge to inform and increase sales

Following up on orders to prevent delay and frustrationEnsuring a clean and tidy counter

Ensuring that each customer leaves the store satisfied

Assist all customers at the counter with their queries

Must treat all the customers with respect and courtesy

Counter Sales which will include Quotations & Queries

Must come from an Electrical Background

Maintaining own Back Order Report

Maintain good Time Management

Ensuring that Specials and Brochures are up to date that are on the Trade Counter

Additional responsibilities deemed necessary by Management

See to all telephonic sales quotations and queries

Load / Capture all sales orders and quotations on the computer system

Manage all back orders on all the above entered orders and follow up regularly

Advise customers of stock availabilityRegularly monitor all quotes givenAssist when and where needed

Matric

Electrical Qualification an advantage

Strong team spirit

Experience in a consumer / retail environment in selling electrical products

Excellent verbal and oral communication skills

Ability to work in a high-pressure environment

Customer service and good interpersonal skills

Physical fitness and excellent stamina

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