Supervisor

**About Us**:
We are currently looking for a Supervisor who will maintain operations standards of the kitchen including stock, cash and staff levels. As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.**
Duties & Responsibilities**:
Main Responsibilities: - Take full responsibility and supervisory of this contract - Setting and management of service delivery standards - Lead, motivate, train and develop a team of staff - Implement and maintain operational controls in line/within budgetary requirements - Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist - Proactively manage the Q-pro & OSHACT compliance of this unit - Ensure that tills and cash ups are running smoothly - Ensure all Fedics policies and procedures are complied with - Daily HR and IR issues (including training, development & performance management) - Analyse and pre-empt client needs and possible complaints - Take responsibility for all functions by organising, preparing & co-ordinating. - Management of all administration, finances, debtors, budgets, etc. - Process Fedics paperwork and compile & understand weekly & monthly P & L - Relationship building with the client and customers on a daily basis (essential)**
Skills and Competencies**:

- Strong judgement and problem solving skills - Excellent people skills - Strong interpersonal and communicative skills (verbal and written) - Flexibility with regards to working hours - Attention to detail - Client service orientated - Business management principles - Fully computer literate - Excellent food/Chef skills and background

**Qualifications**:

- Relevant tertiary qualification and/or equivalent level of competence - Minimum of 3 years supervisory experience - Standalone person on site - Able to think on your feet - Previous experience within a similar corporate environment - Able to work shifts when required - Strong in kitchen and functions