Oem Parts Consultant

5 days ago

Johannesburg, South Africa HMSA Full time

Busy OEM is seeking a self motivated and driven **Parts Consultant** to assist business operations and support the OEM dealership network in order to optimize customer experience and parts service delivery.

**Key responsibility**:

- Parts and Accessory daily business operational support to dealer network and parts sales
- To optimize customer experience, parts service delivery, build relationships, drive sales, campaigns and P&A profitability.
- Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan
- Dealer support for campaigns/promotions to improve sales.
- Assist Dealerships with preparation of quotes with assistance in identification of part numbers
- Drive, adhere and implement OEM Parts Policies & Procedures
- Follow up with the factory or factory supply support personnel on orders, part no. creation, pricing
- Transaction Risk management, Inventory management and providing ETA updates on back order parts
- Understanding dealership operations such as Sales, Service, Accessories & Parts

**Requirements**:

- Minimum 5-7 years experience in an automotive aftersales environment
- Minimum 3 years in the Parts business.
- General Automotive Parts Warehousing, Dealer Parts Business and logistics knowledge
- Automotive Parts & Sales Experience with technical knowledge of vehicles and parts
- Proficiency with Automotive Parts EPCs (Electronic Parts Catalogues) interpretations and support
- General knowledge of Automotive Parts business (Pricing, Margibs, Discounts, Financial and Operational)

**Job Type**: Temporary

**Experience**:

- Automotive OEM: 3 years (required)
- Parts: 5 years (required)
- Electronic Parts Catalogues Support: 3 years (required)

License/Certification:

- Code B (required)

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