Credit Project Manager

**About Company**

BluNova is a subsidiary of Blue Label Telecoms responsible for drawing value from its large heterogeneous corpus of data originating from multiple companies within the Blue Label group. With this data, we identify opportunities in the market and develop sustainable solutions to exploit these opportunities. We leverage scalable cloud technologies to deploy our solutions, with a strong emphasis on automation. Most of our data analysis is performed in a distributed spark environment, where we have leg room to spin up large clusters exceeding thousands of cores and terabytes of RAM when needed.

**Job Purpose**

Accountable for one or more medium to large projects that are relatively low to medium complexity with a small
- to medium-sized team and management of cross organizational resourced. Focuses on the management of processes, technology, and escalations within the credit vetting division to minimize credit risk and improve operational efficiencies and customer experience. Oversee the creation of the project vision and planning documents, manage the implementation, reporting, and performance of the overall project within budget, and to scope.

**RESPONSIBILITIES**

**Project Planning**
- Manage the production of project and workstream plans, ensuring that all activities are identified, are appropriately organized and resourced to deliver project objectives, and comply with the organization's project and program management framework

**Project Scope Definition**
- Plan and lead the delivery of a range of information gathering, analysis, and stakeholder consultation activities and specify, negotiate, and agree on project deliverables

**Stakeholder Management**
- Plan and deliver stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met

**Requirements Management**
- Plan and coordinate the identification, elicitation of requirements
- Conduct analysis of those requirements for completion and alignment
- Document and manage requirements throughout the life of the project
- Coordinate the verification of the end deliverable

**Project Risk and Issue Management**
- Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating where appropriate
- Where necessary, develop, agree on, and implement solutions to overcome these

**Project Reporting and Review**
- Draft project review reports and presentations, including key information, commentary, and recommendations to support the review process and enable stakeholders to evaluate progress and agree on change

**Project Team Management**
- Lead a small to medium project team
- Communicates the project vision and outcomes needed along with guidance to achieve outcome, coordinates team actions on project activities
- Coordinates flow of additional team members on and off the team as needed
- Identifies areas of improvement necessary to build the capability of the team through training, coaching and mentoring

**Continuous Improvement**
- Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered

**Project Resource Management**
- Manage the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilization

**Work Scheduling and Allocation**
- Develop short
- or medium-term work schedules in order to achieve planned commitments
- Approve overtime or use additional resources as needed

**Document Preparation**
- Responsible for gathering and summarizing data for special reports

**Project Assurance**
- Conduct assurance reviews within the project, facilitate the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified so that senior stakeholders have confidence that the project can deliver to time, budget, and quality

**Personal Capability Building**
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching
- Gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential
- Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

**Credit Control and Collections**
- Perform credit vetting quality checks against Consumer and Corporate clients
- Ensure that credit vetting escalations are executed within the expected timelines
- Ensure that credit vetting decisions made are in line with policy and procedures
- Management the referrals based on risk, number of lines and value
- Ensure that aged debt is identified and investigated, and that the dunning process is managed