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Regional Sales Trainer

2 weeks ago

Cape Town, South Africa Fidelity Services Group Full time

**Reporting to: Fidelity ADT Sales and Marketing Executive**

**Area: Cape Town, Western Cape**

Overall Purpose of the Job:
To maximise sales effectiveness of the Western Cape In-house and Dealer sales teams, by conducting and implementing training programs of Fidelity ADT approved Sales Training materials. To assist with the coaching and development of In-house Sellers, and Authorised Dealer sellers, in the Western Cape region. To provide excellent service to all internal customers and to support the Western Cape sales team, and ensure that Fidelity ADT maintains the highest possible sales effectiveness standards.

**Minimum Qualifications and Experience**:

- Tertiary qualification an advantage
- Strong presentation skills
- Relevant experience, and proven successful track record, in personal selling and/or training environment with specific focus on Sales Effectiveness, not less than 5 years. Successful Fidelity ADT sales experience preferred
- Intruder product knowledge (IDS, DSC, FSK, Dahua, Hikvision)
- Computer literacy (MS office suite) with strong PowerPoint skills
- Code 08 Drivers Licence
- Train the Trainer - preferred
- Assessor - preferred
- Moderator - preferred

**Main Duties and Responsibilities**:

- Preparing all new Sellers by conducting induction to the Fidelity ADT sales process, products and services, and sales administration. Reviewing and evaluating of all new sellers to ensure competency
- Providing on-going refresher training to existing Sellers in the region as per the required sales training course training frequencies
- Provide quarterly sales training to all regional Authorised Dealer Teams
- Determine and identify training needs of individual sellers through field assessments, observing sales encounters, studying sales effectiveness reports, and collaboration with sales managers.
- Assist with coaching and development of individual sellers by providing post-training field support, in conjunction with the District Sales Managers and Branch Managers
- Assist with development of new training material for new products and services as required, and continually improve existing training material to meet changing customer and seller needs

**Behavioural Competencies**:

- Selling skills
- Presentation skills
- Administrative skills
- Advanced communication
- Decision making
- Project Management
- Reporting / Contract Management
- Interpersonal / Computer literate
- Numerate

**_

**_ Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._