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Technical Project Manager Level 1

2 weeks ago

Durban, South Africa Games Global Operations Limited Full time

Overview: Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby. We are on the lookout for a Technical Project Manager Level 1 to join one of our Durban based Studios. Our people are fundamental to our growth and drive our culture and enable our success. We are a global team who strive to achieve excellence in everything we do including being number one in our industry What’s in it for you? We offer a comprehensive package including a competitive salary, top of the range benefits, discretionary bonus scheme, annual pay reviews, constant learning through the Games Global university, wellbeing initiatives and office spaces you’ll thrive in **Responsibilities**: The TPM is responsible for the end-to-end delivery of small to medium sized, low to medium complexity projects including technical support Project Closure - Accountable for measuring the delivery of project objectives and benefits, including Critical Success - Factors as defined in the Charter. - Responsible for facilitating Lessons Learned sessions and collating all the feedback. - Responsible for prioritising improvements from Lessons Learned and ensuring action owners are - assigned and informed. - Responsible for driving improvements by following up with action owners from the Lessons Learned. - Accountable for following the appropriate process for closing the project. - Accountable for communicating project closure to all stakeholders Initiation and Planning - Accountable for end-to-end project planning and a Project Management Plan - including plans for Scope, - Communication, Risk & Issues, Cost and Stakeholder Management. - Responsible for the Charter and defining and agreeing the high-level scope, milestones and initial risks - early in the project. - Responsible for defining the Project Benefits, Measurements and Critical Success Factors in the Charter. - Responsible for defining roles and responsibilities for the project team and stakeholders (RACI) in the - Charter. - Responsible for setting up the Project Governance and Systems to effectively manage the project. - Accountable for creating, implementing and maintaining the Project Schedule and obtaining approval from - relevant stakeholders. - Environment Maintenance - Handle environment reprovisions and take full responsibility for Environment Maintenance and - configuration (if applicable). - Environment troubleshooting/analysis. - Conducting installations (Games, Playcheck and back office). - Process Improvement - Continuously evaluates processes. Assists with the implementation, documentation and communication of - processes improvement initiatives. - Continuous Improvement - Responsible for proactively following up on improvements identified during Lessons Learned. - Executing, Monitoring and Controlling - Accountable for proactively tracking the end-to-end project schedule and driving corrective action where - required. - Accountable for stakeholder management regarding the project. - Responsible for proactively managing risks, issues and dependencies on the project. - Responsible for proactively managing change - including Time, Cost and Scope changes. - Responsible for executing on the Project Communication Plan and ensuring the relevant stakeholders are - kept informed. - Responsible for tracking project decisions made on the project. - Responsible for monitoring costs on the project, as required by the Business Unit. - Responsible for supporting Product Owner in quality product delivery. - Accountable for project status reporting as defined in a Communication Plan or as required by the Business Unit. Problem reviews - "Investigating and responding to development queries. This would include ensuring appropriate - communication to external stakeholders whilst protecting technical intellectual property." - Problem investigation, replication, classification and/or providing (IP sensitive) potential solutions. - Investigation, verification and providing technical feedback for live issues. - Technical analysis of impacted software system/s and providing potential solutions. - Establish business impact through technical analysis. Benefits Realization - Responsible for assisting Business Units in getting any required benefits monitoring and reporting in - place. - Responsible for actively tracking and measuring Project Benefits, including Critical Success Factors. "Operationalise (Pre-Go Live, Go Live and Post Go Live)" - Responsible for execution and communication of Deployment Plan (Pre-Go live, Go Live and Post Go live - tasks). - Responsible for arranging training for production teams to allow them to support the product / project after - go-live. - Responsible for arranging training for operators to allow them to use the product after go-live. - Responsible