Sales Administrator

1 week ago

Pretoria, South Africa Unique Personnel Full time

**Job Number**
- 70802

**Job Type**
- Permanent

**Job Title**
- Sales Administrator

**Computer Skills**
- Ms Office

**Industry**
- Printing - Publishing

**City**
- Tshwane (Pretoria)

**Province**
- Gauteng

**Summary of Role**:

- To provide a superior, friendly, and informative customer experience conducive to our ethos, accurately processing customer orders and queries, supporting colleagues, and providing interdepartmental assistance as may be required.

**Areas of responsibility include**:
**Customer Care and Administration**:

- Taking and accurately processing customer orders onto the system.
- Back-order list checked and updated daily.
- Provide regular feedback to customer and sales representative on order progress/stock delays.
- Build strong customer relationships with internal and external customers. Assist with regular calls to customers to maintain contact and promote products and sales.
- Resolve all customer queries timeously, efficiently, professionally and channel/escalate to correct person as required.
- Assist with customer repair queries as and when required.

**Stock**
- Assist with stock management as and when required.
- Alert management to potential stock out situations.
- Assist with ordering/transferring stock and booking stock into the system (Branches)

**Administration**
- Assist sales representatives with pricing, quotations, and stock queries. Sales manager/sales representative must approve all special price requests.
- Always check with sales representative/sales manager before submitting.
- Assist other departments as may be required and confirm task completion.

**Housekeeping**
- Ensure office area is according to health and safety policy and procedures.
- Responsible for ensuring world class housekeeping standards. Everything in its place and always clean.**Inherent Requirements**

**Minimum requirements for this position include**:

- Matric
- Minimum 2 years sales experience will be an added advantage

**Soft Skills required**:

- Interpersonal Skills
- Negotiation Skills
- Planning and Organizing
- Able to work under pressure

**What Qualification**

**Minimum Qualification**
- Any

**Status**
- Available

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