Retail Assistant Manager

7 days ago

Durban, South Africa PUMA Full time

**RETAIL STORE**

**RETAIL ASSISTANT MANAGER**:
Durban, South Africa
Store Gateway

**YOUR MISSION**:
We are looking for an experienced Retail Assistant Manager for our new and improved Gateway Store. The Retail Assistant Manager will be responsible for assisting the Retail Store Manager in strategically managing and promoting sales to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

KPI's
- Responsible for ensuring that the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short
- and long-term planning, expense control, sales and service.
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Responsible for assisting Store Manager with the recruitment, training, development and succession of high performing, results driven Associates and Supervisors.
- Spends 90% of their working time on the sales floor engaging with consumers, selling, and coaching employees.
- Will act as the Store Manager when the Store Manager is away from the store for any given reason.
- Responsible for ensuring training programs (required per the Role), both Domestic and Global, are successfully completed to drive results within the store.
- Manage and monitor Loss Prevention education and awareness programs
- Directly responsible for Loss Prevention and Operational compliance within store
- Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
- Directly responsible for execution and processing of both incoming and outgoing merchandise
- Responsible for accurately processing sales, exchange, and refund transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable. Also, responsible for processing employee transactions while adhering to the Associate Discount Policy & Procedure.
- Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers

**YOUR TALENT**:

- Figure and admin orientated
- at least 2 years Management experience
- Strong leadership skills
- Organised and thorough
- Profit and turnover driven
- Excellent customer service orientation
- Have the ability to learn quickly
- Senior Certificate
- Positive and can do attitude

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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