Current jobs related to Collections Controller - Johannesburg - Sanlam
-
Corporate Collections/Credit Controller Manager
2 weeks ago
Johannesburg, South Africa Cartrack Full timeCorporate Collections/Credit Controller Manager Cartrack Johannesburg, Gauteng, South Africa Cartrack, a world‑leading smart mobility Software-as-a-Service tech company operating across 23 countries, is looking for a results‑driven Corporate Collections Manager to manage the full debtors and collections process, ensuring accurate invoicing, timely...
-
Head of Collections
2 weeks ago
Johannesburg, South Africa Cortez Executive Search (Pty) Ltd Full timeEffectively plan, manage and co-ordinate the activities and resources of the section to ensure that the companys collection targets are always met. Provide strategic leadership and communication to the Finance Credit Control function by developing and implementing Credit Control strategies and methodologies, in compliance with the companys corporate...
-
Collections Manager
2 weeks ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Collection Manager Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...
-
National Credit Controller: Lead Cash Flow
1 week ago
Johannesburg, South Africa Ca Financial Appointments Full timeA reputable financial consulting firm in Johannesburg is seeking an experienced Credit Controller to manage the national credit control function. You'll oversee collections and credit risk management, maintaining strong customer relationships. The ideal candidate has 10 years of credit control experience and strong skills in Sage Evolution and Excel. This...
-
Collections Agent
3 weeks ago
Johannesburg, South Africa Dananda Talent Full timeThe Collections Agent is responsible for managing and recovering outstanding student or client debt in an ethical, professional and customer focused manner. This role ensures that overdue accounts are collected efficiently while maintaining positive relationships and upholding the business's values of respect, integrity and service excellence. Key...
-
Collections Agent
3 weeks ago
Johannesburg, South Africa Dananda Talent Full timeKey Responsibilities: Contact students or clients with overdue accounts via phone, email, or SMS to arrange payment or negotiate repayment plans.Monitor and follow up on payment commitments to ensure timely settlements.Maintain accurate records of all communications and payment arrangements in the system.Work closely with the finance and student support...
-
Corporate Credit/ Collections Controller
1 week ago
Johannesburg, South Africa RJPersonnel Full time3years - Managing and collecting debtors assigned to you. - Ability to maintain strong relationships with clients as well as internal Colleagues. - Attention to detail. - Ensuring timeous collection of Accounts due for payment. - Following up payments on accounts in arrears. - Responding and following up on client enquiries. - Reconciling complex accounts. -...
-
Strategic Credit Controller: SAP Expert
2 weeks ago
Johannesburg, South Africa B. Braun Group Full timeA leading healthcare solutions provider is seeking a Credit Controller based in Northriding, Johannesburg. This is a full-time, permanent role involving the effective management of debt collections,
-
Collections Manager
1 week ago
Johannesburg, South Africa M-KOPA Full time**Turn Recovery Into Relationships. Transform Challenges Into Success.**: **Collections Manager | M-KOPA South Africa** **Where Empathy Meets Excellence** What if collections wasn't about pressure, but about **partnership**? What if every difficult conversation became an opportunity to **restore financial dignity** while driving business results? At M-KOPA,...
-
Strategic Credit Controller: SAP Expert
2 weeks ago
Johannesburg, South Africa B. Braun Group Full timeA leading healthcare solutions provider is seeking a Credit Controller based in Northriding, Johannesburg. This is a full-time, permanent role involving the effective management of debt collections, account reconciliation, and customer communication. Successful candidates will need a matric qualification, relevant experience, and a credit management diploma...
Collections Controller
2 weeks ago
Who we are
Safrican is a respected life insurer with a footprint in South Africa and a subsidiary in Eswatini. Safrican has over 2 million principle lives covered and more than 7 million lives assured, The Company has grown from strength to strength since 2004.
Job Purpose
The main purpose of the position is to maximise the collection of monthly premium income - as well as managing the age analysis, allocating to the relevant policies and attending to queries. The position is also accountable for the monthly reconciliations for its relevant portfolio.
Formal Qualifications
Finance/Accounting qualification preferred
Knowledge and Experience Minimum of 2 years’ experience in high volume corporate Collections environment, preferably in insurance industry Computer Literacy - Microsoft Excel Skill is critical Collections procedures & accounting knowledge Experience with MIP system will be an added advantage
Key Performance Areas
Collections Ensure that the correct premium due is collected using all methods of collection. Ensure that the premium received is in line with the expected rates and number of members. Allocate all premiums received to the correct schemes, and also ensure that premium is allocated at member level. Ensure that the correct pre-debit (expected premium income) is raised and adjustments are reflected accurately so that the overall debtor’s book reflects the correct balances. Provide exceptional and considerate customer service to policy-holders and other stakeholders.
Reconciliations Ensure that monthly reconciliations are prepared for all schemes. Provide explanations for all reconciling items and follow up on long-outstanding reconciling items.
Relationship Management Ensure that you build and maintain relationships with both external and internal stakeholders, these include;
- Debit Order Collection Brokers/ policyholders. All Internal departments with special emphasis to (IT/MIP, Membership department, Branches, Compliance department). Ensure that an accurate log of interaction is kept of issues that exist with each stakeholder. Secure broker visits to address credit control issues, where and when necessary. Assist on Automation Projects. Support project Implementation from internal stakeholders. Set up meetings with your internal departments to ensure regular communication and common understanding of credit control issues.
Query Management Ensure that all queries are attended to within the prescribed SLA (to be provided to you at onboarding). Ensure all brokers/schemes are kept abreast at all times regarding the status of their query. Ensure that proper investigations are done with the concerned departments and that there are SLA’s in place. Ensure that Root Cause Analysis (RCA) is performed on all queries.
Refunds Initiate refunds based on client requests and membership data. Adhere to refunds processes by preparing refunds with correct supporting documents. Ensure that clients/all stakeholders are kept up to date with the refunds status. Record refunds on the system.
Audit and Compliance Ensure adherence to Credit Control Policy and Procedure Ensure adherence to regulatory and compliance requirements Ensure adherence to audit requirements (both internal and external audit).
Skills and Behavioural Competencies Time management skills - ability to handle multiple priorities, organize work and meet deadlines Attention to detail. Strong Administrative and personal organizational skills Strong team player Strong problem-solving skills Excellent communication skills (both verbal and written) Commitment to exceptional customer service
Our commitment to transformation
Safrican is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. Safrican Employment Equity plan and targets will be considered as part of the selection process.
