Dialler Analyst

A bit more about the Opportunity...: **What Being a Part of the Sigma Family Means for You!** Monthly, Quarterly and Annual awards with marvellous prizes - ️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected Receive a tree in the Sigma Forest when you...

Key Duties & Responsibilities Dialler Management Administer, monitor, and optimize outbound dialler campaigns to ensure maximum efficiency and contact rates. Manage campaign strategies, filters, and pacing to align with operational goals. Monitor performance intraday and make real-time adjustments to reduce downtime and improve outcomes. Maintain dialler...

Key Duties & ResponsibilitiesDialler ManagementAdminister, monitor, and optimize outbound dialler campaigns to ensure maximum efficiency and contact rates.Manage campaign strategies, filters, and pacing to align with operational goals.Monitor performance intraday and make real-time adjustments to reduce downtime and improve outcomes.Maintain dialler...

Real Time Analyst National Debt Advisors is one of the number 1 debt counselling companies in the country. This is testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. NDA is an employer of choice, and...

**Job Description**: Real Time Analyst National Debt Advisors is one of the number 1 debt counselling companies in the country. This is testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. NDA is an...

Location: Cape TownReports to: Head of Operations About the RoleWe’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong focus on dialler data management and segmentation.This role is pivotal in driving our...

Location: Cape Town Reports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong focus on dialler data management and segmentation. This role is pivotal in driving...

Creating purposeful careers as we build the future of contact centre solutions Location: Cape Town Reports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong...

Location: Cape TownReports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong focus on dialler data management and segmentation. This role is pivotal in driving...

Key ResponsibilitiesDialler & Systems ManagementConfigure, monitor, and optimise predictive, progressive, and preview dialler campaigns.Maintain and manage our dialler platform and support in the use of client platforms.Analyse contact strategies and list management to ensure efficient data utilisation and right-party contact optimisation.Collaborate with IT...