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Senior Paid Social Manager

2 weeks ago

Durban, South Africa Jellyfish Full time

**Company Description**:

- At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table._

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Reporting to a Paid Social Director you will create impact within our Paid Social team and Global Paid Media capability. At Jellyfish, the Paid Media department consists of team members with expertise in implementing all forms of Paid Social.

You'll help support some of the biggest brands on the planet, and as Google's global partner, we provide the right technology, strategy and training, while promoting lasting relationships.

Your primary responsibilities will include:

- You'll manage and be accountable for the daily operations of a portfolio of accounts (pacing, QA, implementing optimizations, reporting & insights, campaign set-up) and collaborate with other teams and clients.
- Demonstrate an understanding of our book of business as it relates to paid social strategy. Collaborate with our client Strategy and Media Planning team in leading media plans and roadmap development.
- You'll establish client relationships and provide valuable insights, optimisations, and testing opportunities.
- Take an active role in leading weekly team statuses, delegating tasks and deadlines to other team members, and contributing to internal leadership projects.
- Support team leadership to promote important process implementation.
- Keep ahead of industry trends. Work with the Paid Social Director in sharing best practices and new opportunities with the team.
- Overall Client Management:

- You will retain and grow client revenue to achieve company and team goals.
- Bring new ideas and solutions to client relationships, presenting ongoing meetings.
- Ensure account processes are upheld through rigorous QA and identify areas for improvement.
- Pursue opportunities to work and integrate social with broader planning efforts.

**Overall Team Management**:

- You'll excel in coaching and retaining team members, developing their tactical and account management skills, including insight writing. Develop direct reports during 1:1s, providing regular feedback
- Be an escalation point to resolve team and account issues.
- Support the development and documentation of best practices for campaign management.

**Qualifications**
- Proficiency with G-Suite (Sheets, Slides, Docs) and streamline workflows
- Precise during the QA process, campaign set-up, pacing, optimizations, A/B testing, insight-writing, and data pulling.
- 5+ years of applied experience in Paid Social platforms, including Meta, LinkedIn, Snap, Pinterest and TikTok. Knowledge in Campaign Manager 360.
- Great at structured working habits, with the ability to cope with competing demands and to autonomously manage their tasks and can plan in a highly efficient and effective manner.
- ** Client-centric -**You'll love getting to know your clients, developing long-lasting relationships and adding value to their business.
- ** Analytics & Reporting -** You'll be a whizz at using data and market insights to inform decisions and develop business strategies.
- ** Process Improvement -**You seek and implement solutions to streamline and automate processes.

**Additional Information**

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

Reward: You'll be eligible to join our discretionary annual bonus scheme.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to LinkedIn Learning with unlimited online courses

Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.#LI-Hybrid