Senior Manager: Digital

JOB SUMMARY

The Senior Manager: Digital will play a key leadership role in driving digital transformation initiatives within clients’ Finance and operational functions. The role demands a high-caliber individual with deep expertise in solutioning and implementing Robotic Process Automation (RPA) and other intelligent automation technologies, coupled with Finance digital transformation experience with proven case studies in the development and digitalization of innovative finance and accounting solutions.

The incumbent will partner with clients at a strategic level, creating and delivering innovative solutions to enhance operational efficiency, data management, and automation capabilities. This individual will also be responsible for developing RPA and intelligent automation strategies, executing complex solution designs, and leading delivery teams to drive business value across multiple industries.

This is a senior leadership position expected to contribute to business development, lead multidisciplinary project teams, and foster continuous innovation within the Digital Transformation and Technology Practice.

RESPONSIBILITIESGeneral
- Lead digital transformation advisory and implementation projects for clients with a focus on Finance and operational functions.
- Provide senior leadership oversight for RPA solutioning, design, and implementation, ensuring alignment with clients' strategic objectives.
- Manage and deliver complex systems process analysis, digital solution design, and process reengineering projects.
- Develop, champion, and operationalize intelligent automation frameworks leveraging RPA, OCR, NLP, ML, iPaaS and AI technologies.
- Guide clients in integrating new digital solutions with existing business systems, processes, and organizational structures.
- Contribute thought leadership on intelligent automation trends, tools, and best practices.Business Transformation
- Facilitate C-Suite conversations around digital strategy and operational transformation.
- Design and execute digital roadmaps aligned to Finance and business transformation objectives.
- Identify automation opportunities through process mining, feasibility assessments, and process improvement initiatives.
- Incorporate data management and analytics into solution designs for enhanced business insights and reporting capabilities.Project Management and Stakeholder Engagement
- Oversee project scoping, planning, budgeting, resourcing, and risk management for multiple concurrent transformation projects.
- Develop detailed project plans, including strategic goals, staffing plans, timelines, and risk mitigation strategies.
- Ensure quality assurance and stakeholder management throughout the project lifecycle.
- Provide strategic leadership, mentorship, and upskilling of junior consultants and RPA developers.
- Collaborate with cross-functional teams, including IT, operations, and business units, to identify opportunities for digital transformation.
- Stay abreast of emerging technologies and trends in digital transformation and Automation Platforms including RPA and integrate relevant innovations into the company's strategy.
- Establish metrics and KPIs to measure the success of digital initiatives and RPA implementations.

Business Development
- Contribute to Digital and Business Consulting business development activities.
- Develop value propositions and pricing models for digital and automation services.
- Lead client proposal development, solution demonstrations, and presentations.
- Build and maintain sustainable client relationships.

QUALIFICATIONS & EXPERIENCEMinimum Qualifications:
Degree in Information Technology, Computer Science, or Finance, A Master's degree is preferred/ MBA

Desired Qualifications:
Professional certifications in RPA (UiPath, Blue Prism) and project management (Agile, Design thinking, Six Sigma, Prince2)

Minimum Experience:
8+ years of progressive digital transformation, RPA, and process reengineering experience with proven case studies in digital finance transformation
5 years in a senior management or leadership role

Desired Experience:
Business Process Outsourcing Solutions experience within large BPO organizations delivering digital solutions and automation within the finance function.

Proven track record in Finance digital transformation projects

CORE COMPETENCIES, ATTRIBUTES & SKILLS
- Extensive experience in RPA strategy, architecture, solutioning, and implementation
- Experience in an agile environment, as well as traditional waterfall environment
- Strong architecture skills (TOGAF, UML, ArchiMate, SOA)
- Software development skills (Java preferred /.Net / React)
- Developing in a cloud environment (AWS/DevOps)
- Mobile skills (iOS, Android, Hybrid, mobile proximity platform)
- DevOps skills (Docker, GitHub, Jenkins)
- Strong data skills (SQL), Power BI
- General cloud knowledge (AWS/Azure)
- Expertise in process improvement, process mining, and business systems analysis
- Solid understan