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Account Manager

2 weeks ago

Pinetown, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Durban
Job Posting Title: Account Manager
Time Type: Full Time

**Main purpose of the role***

Maintaining existing Book of Business accounts aligned with DSV’ s Sales Process; achieving sales plan objectives with the assigned clients, up selling DSV’s products and solutions; ensuring alignment and growth across functional areas

**Computer Literacy Level**

Advanced
- Microsoft Word, Excel, Powerpoint, Outlook

**Job-related Requirements**
- Minimum of 4 years’ experience in the industry or similar role
- Ability to liaise effectively with clients and colleagues at various organizational levels
- Track record of achieving targets and maintaining Blue-Chip Clients
- Must be patient, persuasive and persistent
- Punctuality and good time management skills
- Good administrative & daily planning skills
- Ability to adapt to a rapidly changing environment/technology
- Ability to work under pressure & meet deadlines without fail
- Ability to work without supervision

**Electives**:

- Time management and prioritization skills to meet deadlines and close

sales in a timely manner
- Willingness to adapt and implement new sales methods and strategies
- Product knowledge
- Quick thinking to provide creative solutions that addresses customer’s

needs and concerns

**Duties & responsibilities**
- Implementation accounts - process and project management
- Manage client relationship. Must make contact with each customer allocated to their base on a monthly basis as per masses
- Daily capturing/tracking of activities and minutes of meetings onto the MS Dynamics Platform (CRM)
- Monthly billing and financial reporting to customers (if needed)
- General administrative duties
- Managing of the customer base DSO’s (ensure that clients are up to date with their payments)
- Must be able to assist with ClientZone queries and training when needed
- Create sustainable value for customers by adopting an innovative approach to their business
- Ensure required monthly targets & masses are met

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.