Financial Consultant

6 days ago

Cape Town, South Africa Infinity Group Full time

**Financial Consultant**

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Who are we and what do we believe in?
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We’re deeply digitally focused, highly energetic, and very ambitious.

Infinity Group forms part of the Balfour Group which was founded in 2017, merging several successful tech businesses.
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The engine that drives our growth is an exceptional combination of technology, marketing, sales and revenue collection, driven by a team of extraordinary talent.
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Our FinTech arm Infinity Group is looking for a Debt Counselor to join our team and help us on our journey of Hyper Growth
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The Role

Responsibilities and Duties:

- As a Sales Consultant, your primary responsibility will be to contact customers who have expressed a positive interest in our debt counseling services via various marketing mediums (e.g. websites, social media, SMS), and convert them into paying customers.
- You will do this by:

- Following a sales script to guide you and the potential customer through the debt review process
- Verifying budgets and debt commitments and agreeing an interim debt repayment plan
- Explaining in detail the fees (associated with debt counseling) that the customer will be responsible for
- Explaining the debt repayment plan to customers and how the collection process works
- Working with various systems to ensure that a successful sale is submitted correctly for further processing
- Other functions include:

- Updating the customer database
- Assisting with document collection as and when necessary
- Customer service to the extent of guiding your client to the right department when they come to you with queries

Qualifications and Experience:

- Matric (required)
- University or College Diploma/Certificate advantageous
- Excellent communication skills (verbal and written)
- Highly target-driven with ability to sustain high-performance consistently
- Computer skills (MS Office, Google Docs or similar, LMS/CRM systems experience)
- Sales Experience
- Debt Review Experience advantageous
- Active listening skills
- Ability to handle objections with confidence
- Ability to use intuition and analytical skills to get the best outcome for our customers
- Commitment to quality assurance and compliance outputs
- Willingness to put in additional hours from time-to-time as and when required by the business

Your team:
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- Culture is everything in this business. We believe in winning as a team and have a highly collaborative environment.
- The office space is vibey and we believe in having a fun work environment for everyone.
- We celebrate success We believe that hard work pays off. We have high expectations of ourselves and of others, but excellence deserves reward and there are great incentives and bonus structures in place to support this.

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What is on offer:

- A great purpose, a great team, engaging culture
- Market related remuneration package
- An opportunity to get in on the ground floor of a young, fast growing business with big ambitions
- Opportunity to work with experienced entrepreneurs and business leaders
- Space to grow and opportunity to build

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**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- sales and debt review: 1 year (preferred)

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