Hotel Receptionist

3 days ago

Durbanville, South Africa Ruslamere Hotel and Conference Center Full time

Minimum Requirements:

- Must have Hotel/Guest House experience & Matric Certification
- Must reside in Durbanville or surroundings
- One year’s prior and recent experience.
- Experience in MS Word, Outlook & Excel.
- An excellent telephone manner.
- A pleasant disposition.
- Team player with a positive attitude.

**Key performance areas**:

- Check out guests.
- Check in the guests
- Answer and transfer calls.
- Show guests to relevant conference rooms only if there is nobody else to do it.
- Room guests.
- Respond to guest requests and complaints, and advise relevant departments.
- Print and issue meal plan.
- Administer petty cash at the beginning and end of each shift.
- Assist the reservations manager with making reservations.
- Update guest feedback spreadsheet.
- Update database where necessary.

**Salary**: From R5,500.00 per month

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