Relief Travel Specialist

4 weeks ago

Johannesburg, South Africa Hospitality Jobs Africa Full time

As a Relief Travel Specialist, you will play a pivotal role in maintaining the seamless operation of our client's travel consulting team. This position involves stepping in to manage the desks of consultants who are on leave, ensuring a consistent, high-quality service for guests and agents. You will also assist in creating and developing agent educational bookings, brochure quotes, and proposals, while working closely with the sales team to ensure that all travel arrangements are executed flawlessly.

Key Responsibilities:
Oversee consultant desks during leave periods (sick, annual, or educational), managing requotes and ongoing proposals.

Assist in developing and managing agent educational bookings and hosted trips, working closely with the sales team.

Participate in the implementation and testing of new systems and procedures.

Follow up on provisional bookings and any dormant leads.

Assist with loading bookings during peak periods.

Creatively plan and design itineraries that align with client needs and expectations.

Maintain clear and consistent communication with agents, sales teams, preferred suppliers, and colleagues.

Participate in rotational emergency duty and work on early and late shifts as scheduled.

Approach each task with a calm, professional, and proactive attitude, ensuring exceptional service for agents and guests.

Knowledge Required:
A passion for delivering service excellence.

An in-depth knowledge of Tourplan and Microsoft Office systems is advantageous.

Good knowledge of Southern and East Africa, as well as the South African tourism landscape.

A willingness to learn and assist in all areas of the role.

Skills Required:
Strong understanding of product knowledge, third-party partnerships, and the client's destination offerings.

Familiarity with the travel industry and market channels in which the client operates.

Strategic and commercial decision-making abilities.

Proven sales process and methodology skills.

Excellent problem-solving abilities and teamwork orientation.

Proficiency in computer systems, including Tourplan (advantageous), MS Office (Word, Excel, Power Point, Outlook), and WETU.

Personal Characteristics:
Exceptional interpersonal skills and a strong sense of urgency.

Passion for creating unforgettable guest experiences.

Self-motivated with strong administrative capabilities.

A collaborative spirit with a willingness to teach and inspire others.

Driven by passion and motivation, rather than targets.

Previous Work Experience Required:
Minimum of 3-5 years of inbound tour consulting experience is required.

Between 3 - 5 Years

  • Relief Travel Specialist

    2 months ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is currently seeking a dedicated and skilled Relief Travel Specialist to join a leading luxury travel company. This role is vital for maintaining high standards of guest experience and operational efficiency while demonstrating a strong commitment to sustainability and community care. **Key Responsibilities**: - Oversee teammates'...

  • Relief Travel Specialist

    2 days ago

    Johannesburg, South Africa Cortez Executive Search (Pty) Ltd Full time

    Relief Travel Specialist KEY OUTPUTS:Overseeing relevant teammates desks; while consultant is on leave (be it sick or annual) or on educational they will be required to step in and handle the consultants desk in full, managing requotes and any ongoing proposals.Assisting with brochure quotesAssist and develop agent educational bookings / hosted educational...

  • Relief Travel Specialist

    2 days ago

    Johannesburg, South Africa Cortez Executive Search (Pty) Ltd Full time

    Relief Travel Specialist KEY OUTPUTS: Overseeing relevant teammates desks; while consultant is on leave (be it sick or annual) or on educational they will be required to step in and handle the consultants desk in full, managing requotes and any ongoing proposals. Assisting with brochure quotes Assist and develop agent educational bookings / hosted...

  • Relief Travel Specialist

    2 months ago

    Johannesburg, South Africa Hospitality Jobs Africa Full time

    As a Relief Travel Specialist, you will play a pivotal role in maintaining the seamless operation of our client's travel consulting team. This position involves stepping in to manage the desks of consultants who are on leave, ensuring a consistent, high-quality service for guests and agents. You will also assist in creating and developing agent educational...

  • Relief Travel Specialist

    4 weeks ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is currently seeking a dedicated and skilled Relief Travel Specialist to join a leading luxury travel company. This role is vital for maintaining high standards of guest experience and operational efficiency while demonstrating a strong commitment to sustainability and community care. Key Responsibilities: - Oversee teammates' desks...

  • Incentive Travel Specialist

    3 weeks ago

    Johannesburg, South Africa Nano Travel Full time

    The Incentive Travel Specialist plans and manages incentive travel programmes that drive employee engagement, customer loyalty, and business growth. They work with clients to understand their objectives, develop customized travel packages, coordinate logistics, and ensure an exceptional experience that aligns with the client’s brand and goals. The role...

  • Project Manager

    5 months ago

    Johannesburg, South Africa Islamic Relief South Africa Full time

    Islamic Relief South Africa (IRSA) is a member of Islamic Relief Worldwide (IRW), a UK based international relief and development charity, which aims to alleviate the suffering of the world’s poorest people. Position Identification Position Title: Project Manager - 2 Positions Organisation: Islamic Relief South Africa ‘IRSA’ Location:...

  • Project Manager

    3 weeks ago

    Johannesburg, South Africa Islamic Relief Full time

    **Position Title**: Project Manager **Organisation**: Islamic Relief South Africa ‘IRSA’ **Location**: Johannesburg Office -GP **Reports to**: Regional Programmes Coordinator-GP **Purpose of Position** The Project Manager will play a central role in ensuring that the main elements of the project are achieved in a timely and effective manner. **Key...

  • Project Manager

    2 weeks ago

    Johannesburg, South Africa Islamic Relief Full time

    Position Title: Project Manager Organisation: Islamic Relief South Africa ‘IRSA’ Location: Johannesburg Office -GP Reports to: Regional Programmes Coordinator-GP Purpose of Position The Project Manager will play a central role in ensuring that the main elements of the project are achieved in a timely and effective manner. Key Accountabilities 1. Project...

  • Relief Catering Manager

    5 months ago

    Johannesburg, South Africa Feedem Recruitment Full time

    **Job Advert Summary**: We are recruiting for a Relief Catering Manager. The Relief Catering Manager will be responsible for guiding the kitchen staff perform to efficiently, whilst establishing standard menu options and recipes, ordering the food and supplies necessary to make these dishes, and overseeing kitchen and line staff. Ensure high quality of food...

  • Travel Specialists

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Looking for Travel Specialists for a luxury travel company. 3 to 5 years experience. Duties: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made itineraries. Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. Consistent and...

  • Travel Specialist Johannesburg

    6 months ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    **JD Specialized Recruitment** is currently assisting an internationally recognised Safari Company, with portfolios in Southern & East Africa to recruit dynamic, knowledgeable, and experienced **TRAVEL SPECIALIST.** **PLEASE NOTE** - This position is based at their Head Office in Johannesburg. **Requirements**: - 3 to 5 years of Travel Specialist...

  • Travel Specialists

    2 weeks ago

    Johannesburg, South Africa Executive Placings Full time

    Looking for Travel Specialists for a luxury travel company.3 to 5 years experience.Duties: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made itineraries. Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. Consistent and clear...

  • Travel Specialists

    5 months ago

    Johannesburg, South Africa Executive Placings Full time

    Looking for Travel Specialists for a luxury travel company.3 to 5 years experience.Duties: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made itineraries. Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. Consistent and clear...

  • Travel Specialists

    5 months ago

    Johannesburg, South Africa Executive Placings Full time

    Looking for Travel Specialists for a luxury travel company. 3 to 5 years experience. Duties: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made itineraries. Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents. Consistent and...

  • Lodge Wholesale Travel Specialist

    6 months ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Join a Leading Travel Team in Johannesburg! - Position: Lodge Wholesale Travel Specialist_ **Salary**: Approximately R20,000 plus benefits Are you an enthusiastic travel professional seeking a dynamic role in the heart of Johannesburg? An exciting opportunity awaits you as a Lodge Wholesale Travel Specialist with a renowned industry leader. Role Overview:...

  • Travel Specialist | Johannesburg

    4 weeks ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    JD Specialized Recruitment is currently assisting an internationally recognised Safari Company, with portfolios in Southern & East Africa to recruit dynamic, knowledgeable, and experienced TRAVEL SPECIALIST. PLEASE NOTE – This position is based at their Head Office in Johannesburg. Requirements - 3 to 5 years of Travel Specialist experience. -...

  • Cruise Industry Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa FCM Travel Full time

    Cruise Expert Job DescriptionAre you passionate about travel and cruising?As a Cruise Expert at FCM Travel, you will be responsible for helping customers plan and book their next cruise experience. You will work in a call centre environment, using your travel experience to sell products and destinations you love. Key Responsibilities:• Use your travel...

  • Multi Media Specialist

    5 months ago

    Johannesburg, South Africa Flight Centre Travel Group Full time

    **Job no**: 520685 **Brand**: Flight Centre Travel Group **Work type**: Hybrid **Location**: Johannesburg West **Categories**: Marketing, Web, Creative & UX **Role - Multi Media Specialist** **About the Business** Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is...

  • Jnr & Snr Travel Specialists - Johannesburg

    5 months ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    **JD Specialized Recruitment **is currently assisting an internationally recognised Safari Company, with portfolios in Southern & East Africa to recruit dynamic, knowledgeable, and experienced **JUNIOR &** **SENIOR TRAVEL SPECIALISTS** **Experience** **Senior Travel Specialist** - 4 to 7 years of Travel Specialist experience **Junior Travel Specialist** -...