Area Manager

2 months ago

Johannesburg, South Africa ENGINEERINGUK Full time

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Sector: Travel and Tourism
Role: Manager
Contract Type: Permanent
Hours: Full Time

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

What you'll do:

- Lead a team of Market Managers and Associate Market Managers in the assigned sales territory.
- Coach team to develop and drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia Group marketplace.
- Help team members prioritize and link daily work to partner needs and broader objectives.
- Provide constructive feedback and coaching to encourage ongoing development.
- Lead the execution of overall territory strategy and business plans to meet or exceed key targets, goals and/or strategic objectives set by Travel Partnerships and Media (TPM) leadership.
- Manage workloads to ensure all team members are fully deployed and skills are matched to work requirements.
- Cultivate effective partnerships both internally and externally creating a shared journey across teams to execute business initiatives.
- Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies.
- Develop and monitor measures to ensure the organization's products, services, and solutions continue to perform against partner needs/expectations.
- Nurture relationships with key decision makers.
- Hire and onboard new team members.
- Prioritize team morale, inclusive culture, productivity, and celebrate team wins.
- Represent Expedia Group in assigned sales territory and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.).
- Conduct regular self-learning to improve skills and influence.
- Direct internal regional projects or other reasonable duties, as/when required.

Who you are:

- 5+ years of experience in account management, partner/client success, consultative sales, or related field.
- 0-3 years of people management experience.
- Works autonomously and collaboratively with a diverse team.
- Evaluates performance regularly, identifying learning needs.
- Has a strong understanding of the territorial influences and partner demands to identify key opportunities.
- Understands complex offerings and coaches teams to tailor solutions to meet the unique needs of the Partner.
- Flexible to travel for partner visits a minimum 20% of the time.
- Experience in influencing at scale.
- Proficient in English language skills.
- Passionate about travel.

Accommodation requests:
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group Media Solutions, Expedia Local Expert®, CarRentals.com, and Expedia Cruises.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Company

Who we are

We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We thrive on breaking things down and building them back up again until they're even better.

We know travel can be hard. But we also know it's worth it every time. And because we believe travel is a force for good, we take our roles seriously. We're here to build great products and create connections that truly bring good into the world.

Accommodations and adjustments

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form.

We're a diverse company, that feels like a community

When you join Expedia Group you become part of a global network of passionate travelers and technologists. Everyone is welcome here, and we take purposeful steps to create and nurture a diverse, open culture.

We find meaning in the work we do: together, we can broaden horizons, strengthen connections, and bridge divides.

We’re a truly global company, with offices on almost every continent. Our hybrid working policy empowers our employees to enjoy the benefits of remote working while staying connected to their colleagues.

No matter where you are – or where you dream of being – we’ve got opportunities for you to explore.

Our industry-leading benefits package enables you to create a fulfilling career while staying healthy, happy, and well.

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