Client Administrator

1 week ago

Cape Town, South Africa TMF Group Full time

Wherever you’re based and whatever your role at TMF Group, one thing’s for certain: you’ll be part of a truly diverse, global business and benefit from the many advantages that brings.

Client Administrator

Job no: 575917
Work type: Full time
Location: Cape Town, South Africa
Categories: Administration, Private Equity and Real Estate, Funds
Office Location: Cape Town

About TMF

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover The Role

The Client Administrator will be responsible for servicing existing client funds to a high standard. As such they will develop a good understanding of the fund structures including a high level of knowledge of the investments and investors of each fund. They will work closely with the Assistant Manager / Manager responsible for the fund(s) that they are assigned to.

Key Responsibilities

- Payments are processed accurately and in a timely manner;
- The Investor Services Team is provided with the necessary documentation or information in a timely manner that allows them to complete calls/distributions and register maintenance tasks or the delivery of notice requests;
- To be responsible for the management of bank accounts and that daily reconciliations are performed in accordance with internal controls;
- Bookkeepers and accountants are provided with the necessary documentation (Cash and non-cash transactions) and support to allow them to complete the bookkeeping in a timely and efficient manner;
- Treasury systems are used to place fixed, or FX deposits and the Administrator will liaise with the Treasury department as required;
- The client is liaised with in a prompt, efficient and professional manner;
- Responsibility for production and maintenance of up to date client fund structure synopsis, client presentations, client contact sheets and team records/files;
- Regular risk assessments of the fund structure in accordance with group procedure;
- Ensuring that actions agreed at team Customer Relationship Management Review Meetings are implemented in a timely and professional manner; and
- That the client relationship is managed in accordance with any Service Level Plan that has been agreed with the client.

Key Requirements

- Strong organisational and time management skills are essential.
- Ability to work within a team and be willing to support other client teams during periods of high activity.
- Company Secretarial, Private Equity Fund Administration and Cash Management Experience.
- Internal systems, controls and procedures – training will be given on the internal applications used and the job holder will become familiar with the controls and procedures in place. Training will also be given in relation to KYC, however it is desirable that the job holder is familiar with regulatory KYC requirements.
- Ability to use initiative and work independently.
- Excellent communication and client relationship skills.
- Use of Microsoft word, excel and outlook.
- The Administrator will be educated to at least ‘A’ level standard or equivalent and will be preferably studying towards ICSA Professional or similar, or willing to study for a relevant professional qualification. A Degree qualification is not essential for the role but will be regarded as a benefit.
- Ideally 2+ years of private equity/trust and company experience, company secretarial and cash management experience would be an advantage. Although, less direct experience, if countered by the ability to demonstrate previous have been held of a similar nature and responsibility would be viewed positively.

What's in it for you?

- An exciting opportunity in an international company
- Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
- A career within an ever evolving market
- Flat hierarchies with direct contact to management and international exchange

Advertised: 26 Nov 2024 South Africa Standard Time
Applications close: 27 Dec 2024 South Africa Standard Time

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