Cloud Engineer

Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness. When you join the Electrum team, you’ll get to: - Be part of the entire journey — from the spark of an idea to the final product launch. - Grow your skills through world-class training and hands-on learning every day. - Receive mentorship and guidance from industry leaders who are invested in your success. - Work in a dynamic, innovative workplace where collaboration and creativity thrive. - Tackle real-world customer challenges and see the impact of your work firsthand. - Explore plenty of opportunities to grow your career and expand your expertise. - Gain valuable experience in a leading FinTech environment, contributing to meaningful, high-impact projects. The Role As a Cloud Engineer, you'll be responsible for provisioning and maintaining Electrum’s most mission critical cloud-based production systems. This will involve working closely with Engineering teams to ensure that the technical requirements for moving projects into production are met, as well as ensuring monitoring and alerting feedback loops of critical infrastructure is constantly improved. You understand that failure is unavoidable, and will help to constantly improve Electrum’s incident response handling. You'll also be involved in project management activities such as ensuring deadlines are met and end user expectations are maintained. Your role may involve working with third party vendors on technology solutions or providing support during customer implementations of new software products or applications. This is a fast moving industry and we know that you will need to keep yourself up-to-date with new advances in technologies and to stay relevant with required certifications: you will have access to a generous training and education allowance dedicated to furthering your skill sets. You will also have the opportunity to gain deep knowledge of payments technology along with further developing your service delivery and cloud technology expertise. Responsibilities - Deployment, automation, management, and maintenance of AWS cloud-based production systems. - Ensuring availability, performance, security, and scalability of AWS production systems. - Managing and administrating Linux environments. - Evaluation of new technology alternatives and vendor products. - System troubleshooting and problem resolution across the cloud infrastructure stack. - Provision of critical system security by leveraging best practices and prolific cloud security solutions. - Providing recommendations for architecture and process improvements. - Implementation of security protocols by evaluating business strategies and requirements. - Maintenance and management of tools for automation of different operational processes. - Definition, deployment and management of metrics, logging, monitoring and alerting. - Updating job knowledge by tracking and understanding emerging practices and standards; participating in educational opportunities; reading professional publications and participating in professional organisations. Requirements - Minimum of 3+ years’ experience working with AWS infrastructure in a DevOps, SRE, or Cloud Engineering role. - Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). - AWS Certifications beneficial (e.g. AWS Certified SysOps Administrator). - Experience in Java or a similar object oriented programming language is beneficial. - Strong experience with Linux system administration (preferably RHEL). - Proficiency with AWS services including EC2, VPC, IAM, CloudWatch, SSM, and related infrastructure. - Understanding of Kubernetes and hands-on experience with kubectl, OpenLens, and Argo CD. - Experience with automation and configuration management tools (e.g., Ansible, AWS SSM). - Familiarity with infrastructure-as-code concepts and tools, ideally AWS CDK or CloudFormation. - Understanding of networking fundamentals and AWS networking components. - Experience with monitoring and observability tools (e.g., CloudWatch, Prometheus, Grafana, ELK). - Awareness of cloud cost drivers and strategies for cost monitoring and optimization in AWS. - Familiarity with security best practices in cloud environments. Benefits Why Join Electrum? - We believe in a People First approach, ensuring a culture where you can thrive and make a real difference Your Career & Culture - Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career. - Strong Teams: We keep teams small, focused, and collaborative to maximize impact. - Transparency: We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss. - Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge. - Shared Vision: You'll have the power to shape the vision of how we build the future of financial services. Practical Perks 1. Here's how we support our culture: - Flexible Work: Office-first environment with flexible hours. - Generous Leave: Starting at 20 days per year. - Office Perks (Cape Town): Fully-stocked kitchen and daily catered lunch. - Social Life: Regular team activities like hikes, getaways, and dinners