Senior Service Desk Engineer

We are Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London’s West End and provides a comfortable working environment...

Summary: A Service Desk Analyst plays a pivotal role in efficient handling of first responses, assignment of tickets and maintaining a high level of customer satisfaction. This dynamic professional collaborates with the service desk team, technical teams, and customers to address concerns and contribute to continuous improvement initiatives....

Summary:A Service Desk Analyst plays a pivotal role in efficient handling of first responses, assignment of tickets and maintaining a high level of customer satisfaction. This dynamic professional collaborates with the service desk team, technical teams, and customers to address concerns and contribute to continuous improvement initiatives....

Summary: A Service Desk Analyst plays a pivotal role in efficient handling of first responses, assignment of tickets and maintaining a high level of customer satisfaction. This dynamic professional collaborates with the service desk team, technical teams, and customers to address concerns and contribute to continuous improvement...

Service Desk Operations SpecialistAt Recru-it, we're seeking a highly skilled Service Desk Operations Specialist to join our team. As a key member of our service desk team, you will play a pivotal role in ensuring the efficient handling of first responses, assignment of tickets, and maintaining a high level of customer satisfaction.Key...

National retailer is looking for a Service Desk Agent to to provide first-line support service to all their stores, HO, DC, and to administer the day-to-day operations of the Service DeskDuties: Service desk support (hardware and software) - Support ticket management (requests and incidents via email):- Telephonic supportService...

**About our client**: Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...

National retailer is looking for a Service Desk Agent to to provide first-line support service to all their stores, HO, DC, and to administer the day-to-day operations of the Service Desk Duties: - Service desk support (hardware and software) - - Support ticket management (requests and incidents via email): - - Telephonic support - Service desk support...

At AVI LIMITED, we are proud to be a leading company in South Africa, home to many beloved brands across various categories. We operate in the FMCG market and boast a diverse portfolio of over 50 brands. Our Shared Services structure maximizes operational efficiency, encompassing International, IT, Finance, Logistics, Marketing, Procurement, and Field...

**Job Summary:**We are seeking a skilled Service Desk Analyst to join our team at Recru-it. As a key member of our service desk, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with internal teams to resolve complex problems.Main Responsibilities:Provide timely and efficient assignment...

**Responsibilities**: - Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users regarding IT issues, ensuring that urgent problems are addressed promptly. - Escalation Management: Identify and escalate complex issues to second and third-line support teams, providing detailed information to facilitate swift resolution. -...

Service Desk Operations SpecialistAt Recru-it, we are seeking a skilled Service Desk Operations Specialist to join our team. As a key member of our service delivery team, you will play a pivotal role in ensuring timely and efficient resolution of customer issues.Key Responsibilities:Provide exceptional customer service and support through effective...

Job Title: Junior Service Desk AgentThe DLK Group (PTY) Ltd is seeking a highly skilled and motivated Junior Service Desk Agent to join our team. As the first point of contact for internal and external clients, you will be responsible for providing exceptional customer service, troubleshooting IT issues, and escalating problems as necessary.Key...

Oversee all requests, incidents, and problems, ensuring comprehensive management. Manage and coordinate urgent and complex support issues. Serve as the escalation point for all requests and incidents. Develop and refine reporting and escalation processes to ensure smooth communication and resolution within the organization. Identify root causes of issues...

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

Elevate your IT journey with Frontline Managed Services! We're on the lookout for Help Desk team players who are not just tech-savvy but hungry for knowledge and ready to make an impact. Join us in reshaping the future of technology. About us: Frontline Managed Services® stands as a pioneer in IT, Financial, and Administrative Managed Services for legal...

Join South Africa’s leading fashion retailer and become part of a winning team. If fashion retail excites you, along with a fast-paced and innovative environment, then this position may well be for you. With over 700 stores, renowned aspirational brands and world-class systems we are regarded as front-runners in this highly competitive environment. We are...

Are you a seasoned IT professional with a passion for leadership and service excellence? We are seeking an experienced Service Desk Team Manager to lead our on-site team in Woodstock, Cape Town. This pivotal role is at the heart of our IT operations, where you will be responsible for managing a team of 1st and 2nd Line service desk technicians. Your...

About our client: Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products...