Client Experience

To deliver a world class client experience (CX) for Capitec Clients through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking principles. - To work...

Reference No. KMJA01 **Client Experience Specialist (Journey Design / Voice of Client / Finance) - Stellenbosch** **Reference Number: KMJA01** **Job Description: **Responsibilities: - The job holder would be required to operate within the rules of the following regulatory and industry bodies: Advertising Standards Authority, South African Reserve Bank...

CapitalH Client Support Consultant Job DescriptionWe are seeking an experienced Client Support Consultant to join our team at CapitalH.Job Overview:The ideal candidate will have a minimum of 3 years of experience in customer success services and be proficient in contract management, communication, and relationship-building. They must also possess strong...

At Capital H Staffing and Advisory Solutions, we are seeking a Client Support Liaison to facilitate a successful onboarding process of new clients.Requirements:Minimum 2 years of working experience with Customer Success ServicesExperience in working with contracts (Service level agreement)Excellent communication skills and ability to build strong...

Analysing Support Tickets coming in and resolving these Escalating Tickets to our Tech Team Following-up on Tickets Online meetings with Clients, Tech Team and Management Reporting Implementation of our software platform for onboarding clients Analysing an organisations data Determining information system requirements and defining project objectives Making...

**THIS POSITION REQUIRES MOTOR DEALERSHIP/ PANEL SHOP EXPERIENCE** Our client, a preeminent Autobody Repair Shop in the greater Winelands, known for its exceptional auto detailing services, is looking for an outgoing and personable individual to join their team as a Client Liaison Officer. In this role, you will be the primary point of contact for...

Duties/Pligte - Designing and implementing a strategic client partnering service model that aligns with SU's HR and organisational goals; - Serving as a strategic thought partner, fostering strong client relationships, and ensuring the partnering function is deeply integrated within the client base; - Providing leadership and oversight to the client...

**Customer Relations & Hospitality Manager | Role & Responsibilities** Starting date: 1 November 2024 **Experience Required** - Matric and a relevant hospitality/marketing/business qualification or experience - Experience in/a passion for the luxury industry - Experience in the corporate environment will be advantageous - Experience with wine farms and/or...

**The role**: As an onboarder, you will play a crucial role in introducing new customers to PayProp and assisting them with the transition process. Your responsibilities will include capturing data from their existing provider using Excel, ensuring their smooth setup on PayProp, and providing training to help them navigate the platform. As an onboarder, you...

Capital H Staffing and Advisory Solutions is seeking an experienced Product Head to lead our Client Insights team. The ideal candidate will have a strong background in business management, with 10+ years of experience at a senior level in innovative high-performing environments.This role involves managing a large team, leveraging data to deliver personalized...

Job Description:As a Client Service Representative in the Finance Division at Stellenbosch University, you will play a vital role in delivering exceptional customer service to students and funders.About the Role:The Client Service Representative will be responsible for handling all client queries related to student finance, providing administrative support...

As the Product Head of Client Insights at Capital H Staffing and Advisory Solutions, you will take full ownership and accountability for driving strategic direction into an exceptional product that sets the standard for excellence.Your mission is to harness client feedback and insights to inspire innovative planning and ensure seamless delivery, ultimately...

Duties/Pligte The role of the student finance client service consultant is to handle all student finance client queries according to the set standards of excellence to ensure a high level of customer satisfaction. The student finance client service consultant also provides administrative support to the senior administrative officers to ensure timely delivery...

A leading Food Service Distributor seeks the services of a hard-hitting & experienced food service sales professional, for the Stellenbosch region. - have strong business acumen & attention to detail - have a proven sales track record in food service sales - comfortable in both a hunter & farmer role - a bonus if you have a strong Hospitality Client base...

Duties/Pligte The role of the Student Finance Client Service Consultant is to handle all Student Finance client queries according to the set standards of excellence to ensure a high level of customer satisfaction. The Student Finance Client Service Consultant also provides administrative support to the senior administrative officer to ensure timely delivery...

**Job Overview:**TSU International is seeking a highly skilled and experienced Security CCTV Controller to join our team. As a Security CCTV Controller, you will play a critical role in ensuring the safety and security of our high-profile clients.**About the Role:**This is a challenging yet rewarding opportunity for a dedicated and detail-oriented individual...

We are seeking a highly skilled Software Implementation Specialist to join our team at Exceed Human Resource Consultants Ltd. In this role, you will be responsible for analysing support tickets, escalating complex issues to the tech team, and providing excellent written and verbal support to our clients who use our enterprise travel reservation software...

Duties/Pligte - Providing expert HR advice to the Faculty of Medicine and Health Sciences, ensuring the effective implementation of SU HR strategies, policies, and processes; - Acting as a strategic thought partner and first-line HR respondent for the Faculty, building strong relationships and ensuring deep immersion within the client environment; - Ensuring...

Duties/Pligte- - Providing a professional and welcoming experience for walk-in enquiries at the Enquiries Desk;- Keeping informed of all relevant information pertaining to prospective students and current student affairs to ensure that accurate information is provided;- Building the reputation and brand of the University by ensuring a positive customer...

Duties/Pligte- - Providing a professional and welcoming experience for walk-in enquiries at the Enquiries Desk;- Keeping informed of all relevant information pertaining to prospective students and current student affairs to ensure that accurate information is provided;- Building the reputation and brand of the University by ensuring a positive customer...