International Flight Attendant
4 weeks ago
About the Role:
We are seeking a highly skilled International Flight Attendant to join our team, speaking fluent Italian and English. The successful candidate will work for a prestigious airline brand, handling various work streams and assisting passengers with pre and post-flight travel-related queries in customer relations.
Job Summary:
This is a full-time permanent position based in Gauteng, South Africa, with a flexible schedule that includes rotational shifts Mondays through Sundays, including public holidays as operationally required.
Responsibilities:
- Work on various work streams for a leading airline brand
- Assist international passengers with pre and post-flight departure travel-related queries in customer relations
- Handle airline reservations systems and voice calls in English and Italian, including some written correspondence
- Daily interactions with international passengers, responding to queries and compliments
- Meet specific key performance indicators and client service levels
Requirements:
- Native level fluency in Italian language (verbal and written)
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS solution required during load shedding (inverters available for purchase via our client or own solution accepted)
About Us:
Black Pen Recruitment is proud to partner with a renowned airline brand to find exceptional talent like you. Our partnership offers competitive compensation, fully paid product and systems training, and a comprehensive benefits package.
Earnings Potential:
The estimated annual salary for this role is around R380,000 - R450,000, depending on experience and qualifications.
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