International Flight Attendant

4 weeks ago


Pretoria, Gauteng, South Africa Black Pen Recruitment Full time

About the Role:

We are seeking a highly skilled International Flight Attendant to join our team, speaking fluent Italian and English. The successful candidate will work for a prestigious airline brand, handling various work streams and assisting passengers with pre and post-flight travel-related queries in customer relations.

Job Summary:

This is a full-time permanent position based in Gauteng, South Africa, with a flexible schedule that includes rotational shifts Mondays through Sundays, including public holidays as operationally required.

Responsibilities:

  • Work on various work streams for a leading airline brand
  • Assist international passengers with pre and post-flight departure travel-related queries in customer relations
  • Handle airline reservations systems and voice calls in English and Italian, including some written correspondence
  • Daily interactions with international passengers, responding to queries and compliments
  • Meet specific key performance indicators and client service levels

Requirements:

  • Native level fluency in Italian language (verbal and written)
  • Located in South Africa
  • Permanent residence permit/South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost
  • UPS solution required during load shedding (inverters available for purchase via our client or own solution accepted)

About Us:

Black Pen Recruitment is proud to partner with a renowned airline brand to find exceptional talent like you. Our partnership offers competitive compensation, fully paid product and systems training, and a comprehensive benefits package.

Earnings Potential:

The estimated annual salary for this role is around R380,000 - R450,000, depending on experience and qualifications.



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