Counter Sales Manager

4 weeks ago


Johannesburg, Gauteng, South Africa Prestige Cosmetic Group Full time
Counter Manager Job Description

The Prestige Cosmetics Group is seeking an experienced Counter Manager to join our team in Johannesburg. As a Counter Manager, you will be responsible for driving sales, motivating and training the sales team, and ensuring that standards are maintained.

Key Responsibilities
  • Achieve counter sales targets by setting targets for yourself and your team, driving the achievement of sales targets, and increasing brand incentives to achieve targets.
  • Monitor monthly performance, identify problems, and determine suitable actions to address them.
  • Ensure that brand standards are maintained, including adherence to grooming and uniform guidelines, counter hygiene, and merchandising of stock.
  • Manage in-store relationships with all levels of store management, CRM management, and oversee the maintenance of CRM cards to retain customers.
  • Manage customer complaints or concerns, provide feedback to RDMs, and submit claim forms for overtime and night work.
  • Assist the RDM in the recruitment of new team members, induct new staff members, and oversee the development of team members.
Requirements
  • Matric certificate
  • At least 3 years retail and cosmetics experience
  • Previous in-store Counter Manager experience
  • Certificate in Beauty/Make-Up is advantageous

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