Customer Relations Expert

3 days ago


Midrand, Gauteng, South Africa Organon Full time

About the Role:

We are seeking a highly skilled Customer Relations Expert to join our team in South Africa. As a Senior Customer Representative, you will play a critical role in promoting our pharmaceutical and medical products to healthcare professionals.

Key Responsibilities:

  • Liaise with healthcare professionals to increase awareness and adoption of our products in doctor practices and hospitals
  • Develop and implement strategies to meet sales targets and expand market share
  • Maintain strong relationships with key stakeholders, including doctors, nurses, pharmacists, and other medical staff
  • Organize continued medical education (CME) for doctors and other medical staff
  • Manage budgets and maintain accurate records of contacts and sales performance
  • Plan work schedules and coordinate with area sales teams
  • Stay up-to-date with the latest clinical data and competitor activity

Requirements:

  • Minimum Matric with a tertiary degree or diploma in Medical Sciences or a related field
  • A minimum of five years' experience as a Representative calling on GP's, Specialists & Pharmacists
  • Professionalism, high work ethic, and exceptional communication skills
  • Ability to learn and present complex information, negotiate, and persuade
  • Team player with the ability to achieve objectives and common goals

What We Offer:

  • An estimated annual salary range of R750,000 - R1,200,000 depending on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to make a real difference in women's health

About Organon:

We are a leading global healthcare company focused on delivering ingenious health solutions that enable people to live their best lives. Our vision is to create a better and healthier every day for every woman.



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