Retail Manager

5 days ago


Cape Town, Western Cape, South Africa Woolworths Full time

Overview

  • This role is responsible for managing the foods department in a retail environment, ensuring exceptional customer service and contributing to the overall success of the store.

Estimated Salary: R450,000 - R600,000 per annum

Job Description

  • Main Responsibilities:
  • Provide outstanding customer service to internal and external customers
  • Recruit, select, manage, and develop employees to meet competence requirements
  • Participate in team efforts to achieve department and store goals
  • Implement and integrate new initiatives to achieve project objectives
  • Supervise and coach staff to meet competence requirements
  • Perform general store operational duties

Key Competencies

  • Passion for delivering exceptional customer experiences
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Problem-solving and decision-making skills
  • Commercial acumen and numeracy
  • Creative and innovative thinking

Requirements

  • Grade 11 or NQF3 completed, with Grade 12 advantageous
  • Retail and business management diploma desirable
  • 2-5 years' experience as a foods department manager in retail
  • Leadership and management experience beneficial
  • Ability to work flexible shifts


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