Sales Operations Coordinator

1 month ago

westlake Western Cape, South Africa LMP RECRUIT Full time
Sales Administrator Job Description

LMP RECRUIT is seeking a highly organized and detail-oriented Sales Administrator to join their team on a contract basis. The successful candidate will be responsible for processing sales orders, verifying order accuracy, and ensuring compliance with established key performance indicators.

Key Responsibilities:

  • Process sales orders in a timely manner, ensuring data accuracy and validation.
  • Verify sales orders against EDI data and ensure correct product allocation to stores.
  • Monitor customer portals for new orders, claims, and stock levels.
  • Manage back-orders, liaise with clients, and provide stock updates.
  • Ensure customers receive invoices via email and capture unavailable or out-of-stock items.
  • Track order deliveries and rejections, and manage queries with stores and warehouses.
  • Provide support to the finance and debtors function, and maintain customer records and sales data.
  • Schedule order extensions with the replenishment department and create invoices and customer-facing documents.
  • Communicate with buyers to prioritize orders, plan opening orders for new stores, and assist with delivery date extensions.
  • Provide customer and sales support, including pricing, stock holding, deliveries, claims, returns, and queries.
  • Support the Sales Manager, Key Accounts, and other Sales Representatives.

Requirements:

  • Experience in a similar industry, such as DIY products, hardware, or suppliers.
  • Strong organizational and time management skills.
  • Attention to detail and ability to work accurately.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A contract role with a reputable company.
  • The opportunity to work in a dynamic and fast-paced environment.
  • A competitive rate of pay.

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