Phlebotomy Specialist

We are seeking a skilled Phlebotomy Specialist to join our team at South African National Blood Service. This is an exciting opportunity for individuals with a passion for delivering high-quality patient care and contributing to the success of our organization.

The Phlebotomy Specialist will be responsible for performing routine testing functions in blood banks, including compatibility, post-natal, and preliminary transfusion reaction investigations. Key Performance Areas include achieving operational objectives, maintaining laboratory equipment, ensuring quality compliance, and providing excellent customer service.

• Achieve Operational Objectives: Meet deadlines, manage workload, and maintain accurate records
• Instrument and Laboratory Maintenance: Perform routine maintenance, troubleshoot issues, and ensure SOP compliance
• Quality Compliance: Adhere to SOP specifications, participate in quality control activities, and report any deviations
• Customer Relations: Provide exceptional service, respond to inquiries, and maintain positive relationships with internal and external stakeholders

To be successful in this role, you will need:

• Overtime as needed
• Night shifts and weekend duties as rostered
• Occasional local and national travel

You should possess the following skills and qualifications:

• General physical health and reasonable endurance
• Detailed consciousness
• Proficient eye-sight
• No color blindness

Cognitive competencies include analytical thinking, problem-solving, judgement, and planning. Personal competencies encompass ethical behaviour, personal development, flexibility, excellence orientation, drive, and belief in the cause. Interpersonal competencies involve customer service orientation, relationship building, communication, engaging diversity, teamwork, knowledge sharing, system competence, laboratory skills, blood grouping skills, and administrative skills.