Administrative Support Officer
1 week ago
Plennegy Ltd is a leading African specialist and global supplier of premium vegetable, flower, and lawn seed varieties for commercial and home garden planting. Our company prides itself on delivering high-quality products to customers across the globe.
Job SummaryWe are seeking an experienced Receiving and Dispatch Clerk to join our team in Pietermaritzburg. The successful candidate will be responsible for ensuring all orders from walk-in customers and seed representatives are processed efficiently and accurately. This role involves receiving and dispatching orders, checking stock, maintaining records, and providing exceptional customer service.
Main Responsibilities- Assist with receiving and dispatching of orders internally and externally;
- Check stock received bi-weekly according to transfers, reporting any discrepancies to the Dispatch & Receiving Clerks;
- Verify stock against picking slips, bringing any discrepancies to the attention of the Dispatch & Receiving Clerks;
- De-brief all PODs and Credit/Return notes;
- Conduct daily stock checks, ensuring accurate stock holdings and reporting any discrepancies to the Dispatch & Receiving Clerks;
- Participate in bi-annual stock takes;
- Maintain filing of PODs and Credits on a daily/weekly/monthly basis;
- Pursue yearly binding and Docu-banking of all documentation;
- Handle customer inquiries telephonically or refer them to the relevant representative;
- Process orders and procure stock when necessary;
- Identify and escalate priority issues;
- Provide necessary feedback to Sales Representatives/Clients.
To be considered for this role, you must possess the following:
- National Senior Certificate (Grade 12)
- At least two years' experience as an admin/customer service/receiving and dispatch clerk
This role offers an attractive salary range of R250,000 - R350,000 per annum, depending on experience, plus benefits and career growth opportunities. If you have the skills and enthusiasm required for this position, please submit your application.
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