Tourism Sector Administrative Coordinator

2 weeks ago


Cape Town, Western Cape, South Africa Neptune Full time

We are Neptune, a prominent organization in the Western Cape Government's Department of Economic Development and Tourism. Our team is seeking a highly competent individual to fill the role of Tourism Sector Administrative Coordinator.

About Us

At Neptune, we strive for excellence in providing top-notch services to our community. Our mission is to foster economic growth and development while promoting tourism in the Western Cape region.

Job Summary

We are looking for an administrative professional to render exceptional Tourist Guide information desk/reception desk services on a full-time basis. The selected candidate will be responsible for attending to in-person, telephonic, and e-mail enquiries, processing registration applications of Tourist Guides, and providing administration assistance to our unit.

Responsibilities
  • Rendering of effective Tourist Guide information desk/reception desk service
  • Attending to in-person, telephonic, and e-mail enquiries
  • Processing registration applications of Tourist Guides
  • Providing administration assistance to the unit
Requirements

To succeed in this role, you will need:

  • A strong understanding of customer service principles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficiency in using computer software applications
What We Offer

We offer a competitive salary package that includes:

  • An estimated annual salary of R250,000 - R300,000, depending on experience
  • A comprehensive benefits program
  • Ongoing training and development opportunities
Contact Information

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application.



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