Lead Generation Team Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Level-Up Full time
Job Description

We are seeking a highly skilled Lead Generation Team Manager to join our team at Level-Up. As a key member of our sales leadership, you will be responsible for driving the success of our Credit Life Sales Team.

About the Role:

  • Drive sales performance and lead generation efforts to achieve business objectives
  • Oversee and manage the day-to-day activities of the Credit Life Sales Team
  • Develop and implement strategies to improve sales effectiveness and customer engagement
  • Collaborate with data teams to optimize lead generation efforts and pipeline management
  • Provide coaching and training to team members to enhance their skills and knowledge

About You:

  • Minimum NQF 4: Grade 12 OR a Tertiary Qualification
  • Regulatory Examination Certificate 5 (RE5)
  • A Full Qualification in Long-Term Insurance
  • Compliance with FAIS Fit & Proper criteria i.e., minimum experience and competency requirements

Experience and Skills:

  • Two years in a Call Centre Sales Agent environment with proven record of sales success
  • Outbound Sales Experience in a Call Centre Sales Agent environment with proven record of sales success
  • Extensive experience in the long-term insurance industry, specializing in services and products
  • Familiarity with credit life products is a distinct advantage

Key Responsibilities:

  • To effectively offer an opportunity for a quotation for life insurance policies and any other product the company may add from time to time;
  • To execute and assist in creating an opportunity for quotations and sales and manage the sales process with skill, knowledge, diligence and integrity;
  • To comply with the HOUSE RULES of the Call Centre as determined by management;
  • To manage and oversee lead optimization of all leads (referrals, cross sell etc.) in the organisation;
  • To accurately identify needs of self-managed staff through reports and listening of calls;
  • To understand and train staff to handle objections and overcome them with an appropriate response;
  • Manage team discipline - Control and manage the team talk time, log in and log out, breaks taken;
  • Improve Credit Life sales Effectiveness - Achieving lead to quote, quote to sale objectives;
  • Skills and Knowledge and Development Own and other skills development - From time to time assist with coaching and training of fellow teammates;
  • To share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team;
  • Run effective incentives regularly;
  • Build team spirit and teamwork;
  • Collaborate closely with the data team to optimize lead generation efforts, ensuring robust pipeline management and delivering actionable insights to enhance lead quality and volume;

Salary: R550,000 - R650,000 per annum depending on experience.

Benefits:

  • An attractive salary package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Requirements:

  • The ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong leadership and management skills
  • Ability to analyze complex data and develop strategic plans

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

How to Apply: If you have the skills and passion to succeed in this role, please submit your application via our website.



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