Learning and Development Professional

3 weeks ago

Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

The Legends Agency is seeking an experienced Learning and Development Professional to drive our organization's growth by developing and implementing innovative learning programs, Diversity, Equity, and Inclusion initiatives, and change management processes.



As a key leader, you will foster a culture of continuous learning, promote inclusivity, and manage organizational change to ensure smooth transitions. By aligning these initiatives with business objectives, you will enhance employee engagement, customer service delivery, and the overall organizational resilience and success.



Main Responsibilities:

  • Strategic Leadership:
    • Collaborate with senior leaders to develop and execute learning, DEI, and change management strategies that align with business goals.
    • Provide thought leadership and guidance on best practices in learning, DEI, and change management, influencing organizational culture and practices.


  • Talent Management:
    • Lead, mentor, and develop a small team, ensuring alignment with business priorities and fostering their professional growth.
    • Oversee the performance of team members, ensuring they meet their goals and contribute effectively to the team's success.


  • Campus Learning Design:
    • Design, implement, and manage comprehensive learning programs that support the professional growth of employees at all levels.
    • Conduct regular training needs assessments to identify skill gaps and develop learning solutions that align with the company's strategic goals.
    • Ensure the timely delivery of training sessions, workshops, and e-learning initiatives to enhance employee skills and capabilities.
    • Monitor and evaluate the effectiveness of training programs, making continuous improvements based on feedback and performance data.


  • Diversity, Equity, and Inclusion (DEI):
    • Develop and implement strategies that promote a diverse, equitable, and inclusive workplace culture.
    • Lead initiatives to address unconscious bias, cultural competency, and inclusivity within HR practices and broader business operations.
    • Partner with leadership to set DEI goals, track progress, and report on outcomes.
    • Foster the development of employee resource groups and diversity networks to support underrepresented groups within the organization.


  • Change Management:
    • Lead change management efforts for organizational initiatives, ensuring changes are effectively communicated and adopted across the organization.
    • Develop comprehensive change management plans that include stakeholder engagement, communication strategies, and training programs.
    • Provide guidance and tools to support leaders and teams through organizational changes, ensuring smooth transitions.
    • Measure the impact of change initiatives and adjust strategies as necessary to achieve desired outcomes.


Requirements:



  • Education:
    • Bachelor's degree in Human Resources, Organizational Development, Psychology, or a related field.
    • Postgraduate degree or certification in Learning and Development, DEI, or Change Management is an advantage.


  • Knowledge and Skills:
    • Strong understanding of learning and development principles and methodologies.
    • In-depth knowledge of DEI best practices and frameworks.
    • Proficiency in change management models and techniques.
    • Excellent project management skills with the ability to manage multiple initiatives simultaneously.
    • Strong analytical and problem-solving skills to develop data-driven solutions.
    • High emotional intelligence and cultural awareness to navigate diverse workplace dynamics.
    • Proficient in the use of learning management systems (LMS) and other HR technology platforms.
    • Excellent communication, presentation, and facilitation skills.


  • Experience:
    • Minimum of 5-7 years of experience in a learning and development, DEI, or change management role, preferably within the supply chain, logistics, or a related industry.
    • Proven track record of designing and implementing successful learning programs and DEI initiatives.
    • Experience in leading change management projects in a complex organizational environment.
    • Training in instructional design, DEI principles, and change management is highly desirable.


Key Competencies:



  • Strategic Thinking: Ability to align learning, DEI, and change initiatives with long-term business objectives.
  • Leadership: Strong leadership presence with the ability to inspire and guide others.
  • Inclusivity: Commitment to fostering a diverse and inclusive workplace.
  • Adaptability: Ability to navigate and lead through change effectively.
  • Collaboration: Excellent collaboration skills with a track record of working effectively across functions.
  • Communication: Strong communication skills, with the ability to influence and engage stakeholders at all levels.
  • Problem Solving: Ability to address complex challenges related to learning, DEI, and change management by developing innovative and practical solutions.
  • Customer Relationships: Ability to build and maintain strong relationships with internal customers, including employees, managers, and senior leaders, to understand their needs and provide tailored support.
  • Decision Making: Ability to make informed decisions regarding the design and implementation of learning, DEI, and change management programs that align with the company's strategic objectives.
  • Leadership Supervision: Ability to provide thought leadership on learning, DEI, and change management, influencing organizational culture and practices.
  • Competencies: Strong leadership presence with the ability to inspire and guide others, commitment to fostering a diverse and inclusive workplace, ability to navigate and lead through change effectively, excellent collaboration skills, strong communication skills, ability to influence and engage stakeholders at all levels, ability to address complex challenges related to learning, DEI, and change management, ability to build and maintain strong relationships with internal customers, ability to make informed decisions, and ability to provide thought leadership.

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