Customer Service Representative

4 weeks ago


Cape Town, Western Cape, South Africa Mérieux NutriSciences Full time
Job Title: Customer Care

We are seeking a highly skilled and motivated individual to join our team as a Customer Care professional in our Cape Town branch.

Job Summary:

The successful candidate will act as the primary contact for assigned accounts and coordinate related technical support activities for clients, ensuring best-in-class service to the clients of Merieux NutriSciences range of services.

Key Responsibilities:
  • Act as the liaison between the lab and assigned clients to provide seamless service to the clients.
  • Coordinate technical support activities for clients, including troubleshooting and resolving issues.
  • Provide excellent communication and problem-solving skills to ensure client satisfaction.
  • Work collaboratively with the lab team to ensure timely and accurate delivery of services.
Requirements:

A general knowledge of food testing methods and scientific processes, obtained from a minimum diploma in Microbiology (or similar), Food Science/ Tech, or Chemistry is required. Practical experience in a commercial laboratory will be an advantage.

Why Join Us?
  • Contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders.
  • Have an impact on our strategic pillars that build on 50 years of experience and expertise.
  • Be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them.
  • Grow in an international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    About UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking to employ a well-spoken and enthusiastic customer service representative at our Hermanus branch. Minimum requirements include a Grade 12 qualification, retail experience, and excellent communication skills.As a sales associate at Service Solutions, you will be expected to work retail hours in store and possess PC literacy.Our client requires a...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    Key Responsibilities:As a Customer Service Representative with Service Solutions in Access Park, you will provide world-class service to our customers. Your strong communication skills and ability to work in a fast-paced environment will make you a great fit for this role.Requirements:Grade 12, Excellent communication skills, Ability to work Access Park...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    OverviewA leading customer experience outsourcing and business process management (BPO) services company, EXL Service, is seeking dedicated individuals to join our team as Insurance Customer Service Representatives in the US.About the RoleThis exciting opportunity involves working with customers via phone, email, and chat platforms, providing exceptional...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    We are seeking dedicated individuals to join our team as Insurance Customer Service Representatives in the US contact center.OverviewAs a customer-centric organization, EXL Service is committed to providing exceptional service to our clients. Our team of professionals works tirelessly to ensure that every customer interaction is a positive one.Compensation...


  • Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This includes responding to customer inquiries, resolving issues, and providing solutions to meet their needs.Key...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Call Centre Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via email, chat, or other communication channels.Key Responsibilities:Respond to customer inquiries regarding...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Customer Service RepresentativeJob Summary:WNS Global Services is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong passion for delivering exceptional customer service and a commitment to excellence in all aspects of their work.Key Responsibilities:Investigate and resolve customer...


  • Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Surgo PTY Ltd.The ideal candidate will have a minimum of 2 years' experience in customer care, preferably in a call centre environment.Key responsibilities include:Providing excellent customer service via webchatResolving customer queries and complaints in a...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    Customer Service RepresentativebeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of 2 years of customer service experience and excellent communication and interpersonal skills. Key responsibilities include responding to inquiries, resolving...


  • Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Job Title: Customer Service RepresentativeWe are seeking a reliable and patient Customer Service Representative to join our team at Isilumko Staffing. The ideal candidate will have a strong ability to handle high-pressure situations, excellent communication skills, and a friendly demeanor.About the RoleThis is a temporary relief worker position for a period...


  • Cape Town, Western Cape, South Africa Teleperformance Full time

    OverviewWe are seeking a talented individual to join our team as a Customer Service Representative. As a key member of our Global Business Services Financial Services Skills Accelerator, you will play a critical role in delivering exceptional customer experiences and driving business growth.ResponsibilitiesAs a Customer Service Representative, you will be...


  • Cape Town, Western Cape, South Africa Kontak Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, providing information and assistance to customers, and resolving issues promptly.Key...


  • Cape Town, Western Cape, South Africa Merand Corbett & Associates Full time

    Customer Service Representative Job DescriptionWe are seeking a Customer Service Representative to join our team at Merand Corbett & Associates. The ideal candidate will have excellent communication skills and a strong understanding of customer service principles.Greet customers in a friendly and welcoming mannerFacilitate and coordinate customer...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    About the RoleCustomer Service RepresentativeThis role is designed to safeguard, develop, and enhance customer loyalty and value by providing excellent customer service. Key responsibilities include responding to inbound customers and colleagues escalated sales and queries, and proactively developing customer service skills and knowledge to maximize...


  • Cape Town, Western Cape, South Africa Merand Corbett & Associates Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:* Greet customers and offer assistance* Facilitate and coordinate walk-in and incoming customers and stakeholders* Check receipts and ensure all purchases are...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at mPower People Solutions.The ideal candidate will have a strong background in customer service, with the ability to communicate effectively with clients in a professional and courteous manner.The key responsibilities of this role...


  • Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: Customer Service RepresentativeSurgo PTY Ltd is seeking a skilled Customer Service Representative to join their team in Century City. The ideal candidate will have excellent communication skills, a strong ability to problem-solve, and a passion for delivering exceptional customer experiences.Key Responsibilities:Respond to customer inquiries via...


  • Cape Town, Western Cape, South Africa Nedbank Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Nedbank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized service to clients,...