Operations Management Professional

4 weeks ago


East London, Eastern Cape, South Africa Flink Recruitment Full time

About Flink Recruitment

We are seeking an experienced Operations Manager to join our team in East London. The successful candidate will be responsible for managing and motivating staff, ensuring high-quality standards, on-time delivery, and target achievement.

Main Responsibilities:

  • Oversee the CMS Operation, including managing relationships with clients, maintaining profitability and productivity, and completing the full billing process.
  • Plan, implement, and monitor annual budgets, scheduling expenditures, analyzing, and reporting on variances, and taking corrective actions.
  • Manage financial and administrative requirements, develop, implement, and monitor Standard Operating Procedures and KPI measures.
  • Ensure operations adhere to SHEQ and ISO standards, 5S and Gemba principles, and BBBEE objectives.

Promoting Customer Relations:

  • Maintain good relationships with external and internal customers and handle any customer complaints.
  • Keep Debtors Aging current and escalate as necessary. Promote interdepartmental cooperation and synergies.
  • Participate in daily morning meetings at Plant level with customer management.

Additional Duties:

  • Ensure the department adheres to ISO 9001 Quality Processes and standards.
  • Ensure the department adheres to ISO 14001 Environmental Processes and standards.
  • Ensure the department adheres to ISO 18001 Health and Safety standards.

Requirements:

  • Matric/Grade 12 or equivalent.
  • 3+ years of experience in Operations, Production, Project, or General Management.
  • Ability to communicate effectively at all levels.
  • Proven record of planning and executing projects.
  • Sound computer knowledge and applications at an advanced level (Full MS Office Suite).

Salary Range: R 45,000 - 50,000 per annum.



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