E-Learning Operations Manager

1 week ago


Cape Town, Western Cape, South Africa Xceptor Full time
Job Title:

E-Learning Operations Manager

Cover Letter or Resume?

We are seeking a skilled E-Learning Operations Manager to join our team at Xceptor. This full-time position is responsible for managing the day-to-day operations of our Education Services function, ensuring a smooth user experience and effective learning management system (LMS) administration.

About the Job:

  • Manage and maintain the Xceptor Learning Management System (Academy), ensuring seamless user/learner experiences.
  • Collaborate with stakeholders to review learning needs, consumption, and value-added services.
  • Develop and oversee data reporting systems to track key metrics like revenue, pipeline, project KPIs, learner consumption, and client/partner analysis.
  • Communicate with clients, sales, and partner teams regarding training course schedules, updates, and announcements.
  • Oversee administration of new courses and resources in the Academy, including testing and access management.
  • Organize schedules and administrative tasks for instructor-led training courses.
  • Provide global support across required timezones and manage external vendor/third-party relationships.

About You:

  • You have solid experience with LMS management, maintenance, and administration.
  • You possess strong analytical skills, attention to detail, and excellent communication skills.
  • You are adept at process formulation, cross-functional collaboration, and creative problem-solving.
  • You have expertise in APIs and integrations for learning management systems and data tools.

About the Team:

Xceptor is an innovative company that offers e-learning solutions to clients worldwide. We value creativity, teamwork, and continuous improvement.

How to Apply:

Please submit your resume and cover letter highlighting your relevant experience and skills. In your application, please reference this job description and include your salary expectations, which should be around $75,000-$90,000 per year, based on industry standards and location.


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