International Sales Liaison
1 week ago
We are seeking a highly skilled International Sales Liaison to join our team at Jai Search Consultancy.
About the RoleThe successful candidate will be responsible for moderating customer reviews and responding to email queries in both Spanish and English, ensuring timely and accurate communication with clients. They will also be required to meet or exceed quality and productivity goals assigned by management, demonstrating clear and polite written and oral communication skills.
This role requires a strong command of both English and Spanish languages, with proficiency in written and verbal fluency suitable for an international client base. Previous call centre experience in sales is essential, with at least 6-12 months of experience.
Key Responsibilities- Respond to email queries and moderate customer reviews in Spanish and English.
- Maintain a positive and professional demeanor, portraying the company in a positive light.
- Escalate customer issues appropriately and correctly.
- Communicate system and process issues, and customer feedback trends to management.
To be considered for this role, you must have:
- Grade 12 or NQF Level 4 qualification.
- A clear criminal and credit record.
- Strong command of English and Spanish languages.
- Previous call centre experience in sales, with at least 6-12 months of experience.
In exchange for your skills and expertise, we offer a competitive salary package, including:
- R19 000 (CTC) per annum.
- Commission structure.
- Pension fund, group life insurance, and funeral cover.
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