Financial Services Specialist
4 weeks ago
Job Summary
The Financial Services Specialist will be responsible for servicing existing clients, including the review and management of their portfolios in accordance with company policy. This role will also involve supporting Wealth Planners in generating new business and preparing proposals for new and existing clients.
Key Responsibilities
- Client Portfolio Reviews
- Conduct research on client portfolio performance and prepare reviews in accordance with company policy and standards.
- Ensure that review reports are submitted in accordance with company policy.
- Servicing of Existing Clients
- Provide ongoing financial advice to clients regarding their portfolios, including risk management, market trends, and investment performance.
- Process client instructions, including switches, repurchases, and maturity payments.
- Attend to client concerns and resolve queries and complaints regarding their portfolios.
- Open and authorize CCM accounts, and assist clients with tax matters and estate planning.
- Generating New Business
- Identify new business opportunities and market the range of services and products offered by the company.
- Compile proposals for new clients and implement instructions from existing clients.
- Leadership and Support to Wealth Planner
- Assist the Wealth Planner in mentoring and supervising the Wealth Assistant.
- Assist the Wealth Planner in identifying training requirements for the Wealth Assistant and providing input for performance appraisals.
- Assist the Wealth Planner in quality controlling the work outputs of the Wealth Assistant.
- General Administration
- Record all client interactions and maintain client records and database.
- Ensure compliance with FICA and FAIS legislation.
Requirements
- Formal Education
- BCom degree
- Post-Graduate Diploma in Financial Planning
- CFP accreditation advantageous
- RE Examinations completed
- Experience
- 5 years in a Wealth Management role
- Verbal and written communication skills in English and Afrikaans
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