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Hotel Receptionist

2 months ago

Polokwane, Limpopo, South Africa A-Z Business Professionals Full time
Job Title: Hotel Front Office Attendant

Job Summary:

We are seeking an experienced Front Office Attendant to join our team at A-Z Business Professionals. The successful candidate will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Answer and direct telephone calls in a professional and courteous manner.
  • Assist with guest queries and complaints in a timely and efficient manner.
  • Make reservations, adjustments to reservations, and process payments.
  • Compile invoices and maintain accurate records of guest stays.
  • Perform daily reporting and handovers to ensure seamless operations.

Requirements:

  • 3 years of experience in a hotel reception or similar role.
  • Excellent communication and interpersonal skills.
  • Strong administration skills and computer literacy.
  • Grade 12 qualification.

What We Offer:

A-Z Business Professionals offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.