Customer Service Representative
2 weeks ago
Our Mission
Mérieux NutriSciences is a trusted partner in the food industry, dedicated to making food systems safer, healthier, and more sustainable. As a key player in the global food safety landscape, we offer a wide range of testing and innovative solutions to prevent health risks related to food, environment, and consumer goods.
About the Role
We are seeking a skilled Customer Care professional to join our team in Cape Town. As the primary contact for assigned accounts, you will coordinate related technical support activities and ensure best-in-class service to our clients.
Responsibilities
- Act as the liaison between our laboratory and assigned clients to provide seamless service.
- Provide technical support and expertise to clients on food testing methods and scientific processes.
- Collaborate with internal teams to resolve client issues and ensure timely delivery of services.
Requirements
- A minimum diploma in Microbiology or a related field.
- Practical experience in a commercial laboratory is an advantage.
- Excellent communication and problem-solving skills are essential.
Why Join Us?
- You will contribute to an inspiring Public Health mission.
- You will have an impact on our strategic pillars.
- You will be part of a community of enthusiastic and skilled professionals.
- You will grow in an international group with opportunities to learn and share.
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