Premium Chocolate Sales Representative

1 week ago


Cape Town, Western Cape, South Africa Lindt and Sprungli Full time
Job Overview

This is a fantastic opportunity to join the Lindt and Sprungli team as a Premium Chocolate Sales Representative. In this role, you will be responsible for delivering exceptional customer service, achieving sales goals, and promoting our premium chocolate products.

About the Job

The ideal candidate will have previous experience in customer service, preferably in a similar retail environment. You will be confident, interactive, and possess excellent communication skills with a strong work ethic that can represent a premium brand.

Key Responsibilities
  • Cash Handling and Sales: Process customer orders through the POS, manage individual tills, and reconcile cash with sales receipts daily.
  • Product Knowledge: Develop a comprehensive understanding of our products, including product specifications, pricing, packaging, and category performance knowledge.
  • Customer Service: Deliver exceptional customer service at all times, across all sections of the shop and over the phone, greeting customers with a friendly welcome and hosting a memorable experience.
  • Stock Management: Restock and clean throughout the day, monitor sales on a daily basis to maximize store profitability without sacrificing customer service, and timely ordering of merchandise and supplies.
Requirements
  • Grade 12
  • Proficiency in Microsoft Office (specifically Excel and Powerpoint)
  • Previous experience in customer service and a similar retail environment
Compensation

We offer a competitive salary range of R50,000 - R70,000 per annum, depending on experience, as well as opportunities for professional growth and development within the company.



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