Senior IT Support Specialist
1 month ago
At Zecutive Consultants, we are seeking a highly skilled and experienced Senior IT Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Provide remote, on-site, and phone support to clients with a wide range of technical issues.
- Assist with the installation, configuration, and maintenance of enterprise solutions, networks, and exchange servers.
- Oversee and manage a team of technicians to ensure timely and efficient resolution of technical issues.
- Configure network installations and ensure seamless integration with existing systems.
- Develop and implement effective solutions to meet client requirements and provide end-user training as needed.
- Cisco Certified Network Administrator (CCNA) or similar/higher IT qualification is essential.
- Minimum 6-10 years of experience in a similar role, supporting turn-key solutions.
- Strong knowledge of hardware, networks, firewalls, security systems, and popular brands.
- Excellent technical knowledge and IT support skills.
- Strong customer service and enterprise solutions skills.
- Strong communication and interpersonal skills.
- Fluency in Afrikaans and English is required.
- Own reliable transport and willingness to travel to client sites when needed.
- Flexibility and adaptability to work independently and as part of a team.
- Strong solution-finding skills.
R38,000 - R45,000 negotiable depending on qualifications and experience.
Please submit a detailed and updated CV in MS Word format as soon as possible. Only shortlisted candidates will be contacted. Only RSA citizens need to apply, and must be fully bilingual in Afrikaans and English. If you do not receive any feedback within 30 days of application, please consider your application unsuccessful. We may, however, keep your CV on our database to contact you again should another suitable opportunity become available. If you prefer not to be contacted for other opportunities, please clearly state so on your application.
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