Travel Consultant

1 month ago

George, Western Cape, South Africa Cullinan Holdings Full time
Pentravel Travel Consultant

Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-focused Travel Consultant to join their team in Port Elizabeth. As a key member of the Pentravel team, you will be responsible for delivering exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips.

Key Responsibilities
  • Build and maintain strong relationships with customers to ensure repeat business and referrals
  • Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
  • Provide expert advice on travel destinations, including visas and travel insurance
  • Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
  • Maintain accurate records and client details, using the company's operational systems
  • Manage customer complaints and queries in an efficient and professional manner
  • Stay up-to-date with industry trends and developments
Requirements
  • Minimum of 1 year's experience in a sales and target-driven role - preferably within the Travel Industry
  • Excellent communication skills, both written and verbal
  • Strong sales and customer service skills
  • Ability to work well under pressure and to tight deadlines
  • Proficient in the use of reservation systems, such as Amadeus (advantageous)
  • Passion for travel and knowledge of popular travel destinations
  • Ability to work weekends and public holidays (on a roster basis)
  • We will be recruiting in line with our employment equity obligations
Benefits

Working in a vibrant culture-centric company

Unlimited learning & growth potential

Work hard, play hard mentality. We love celebrating successes together

Monthly salary with lucrative commission structure

When you reach your sales goals, you get to travel

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