E-commerce Operations Coordinator

1 week ago


Johannesburg, Gauteng, South Africa SMD Technologies Full time
Job Title: E-commerce Operations Coordinator

Salary: R250,000 - R300,000 per annum

About the Role

We are seeking an experienced E-commerce Operations Coordinator to join our team at SMD Technologies in Johannesburg. The successful candidate will be responsible for ensuring the smooth operation of our e-commerce platform, managing daily orders, and maintaining relationships with buyers.

Key Responsibilities
  • Order Processing: Assist e-commerce staff with daily order processing, ensuring maximum 2-day turnaround for picking, packing, and delivery. This includes printing orders, packing lists, loading lists, and delivery waybills.
  • Warehouse Management: Send approved sales and purchase orders to the warehouse for deliveries and follow up to ensure deliveries have been made.
  • Customer Service: Assist eCommerce Key Account Managers with resolving customer complaints in a timely and courteous fashion.
  • Pricing and Stock Management: Maintain and update pricing as needed for promotions and specials. Manage stock and ensure forecasts are correct and stock on hand across relevant platforms.
  • Reporting and Record-Keeping: Maintain sales records and files as per company and departmental policy.
Required Skills and Qualifications
  • Communication Skills: Exceptional communication skills – written & verbal.
  • Technical Skills: Proficient in Excel – Pivot Tables and Charts, V-Look Up, Data sorting and analysis. Tech-savvy with the ability to quickly learn new CRM and Stock management systems.
  • Problem-Solving Skills: Highly organized, disciplined, efficient, and data-driven with excellent problem-solving skills.
About Us

SMD Technologies is a leading technology company based in Johannesburg, Gauteng. We offer a competitive salary and benefits package to the right candidate.



  • Johannesburg, Gauteng, South Africa beBee Professionals Full time

    We are seeking a highly skilled Administrative Coordinator for E-commerce Services to provide administrative and customer service support to our e-commerce business. The ideal candidate will have proven experience in customer service and/or administrative support, excellent written and verbal communication skills, and proficiency in Microsoft Office...


  • Johannesburg, Gauteng, South Africa beBee Professionals Full time

    We are seeking a highly skilled E-commerce Operations Specialist to provide administrative and customer service support to our e-commerce business. The ideal candidate will have proven experience in customer service and/or administrative support, excellent written and verbal communication skills, and proficiency in Microsoft Office Suite.The successful...


  • Johannesburg, Gauteng, South Africa SMD Technologies Full time

    About the RoleWe are seeking an experienced E-commerce Administrator to join our team at SMD Technologies.The successful candidate will be responsible for assisting the eCommerce Key Account Managers with daily tasks, ensuring maximum efficiency in the processing of orders, maintaining accurate records, and providing exceptional customer service.The ideal...


  • Johannesburg, Gauteng, South Africa SMD Technologies Full time

    We are seeking an experienced and highly organized individual to join our eCommerce/Digital department as a Retail E-commerce Operations Specialist. In this role, you will be responsible for ensuring the smooth operation of our e-commerce platform, including order processing, customer service, and inventory management.Key Responsibilities:Assist e-commerce...


  • Johannesburg, Gauteng, South Africa The Corporate Circle Full time

    Are you passionate about e-commerce and looking for a challenging opportunity to grow your career?The Corporate Circle is seeking an experienced E-Commerce Business Developer to join our team. As an E-Commerce Business Developer, you will play a critical role in the daily running of our e-commerce store, ensuring that all products are listed and managed to...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    At Network Recruitment, we are seeking a Financial Director to lead our e-commerce finance function and drive innovation.About the RoleWe are looking for a seasoned financial leader with a strong background in e-commerce or a related digital environment. As our Financial Director, you will be responsible for shaping financial strategies to support business...


  • Johannesburg, Gauteng, South Africa HR Studio Ltd Full time

    Are you an e-commerce enthusiast with a passion for optimization?OverviewWe are seeking an experienced Product Listing Specialist to join our team at HR Studio Ltd. As a Product Listing Specialist, you will be responsible for creating and managing product listings on various e-commerce platforms such as Shopify, Takealot, Makro, and Amazon.Key...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    Job SummaryWe are seeking a results-driven E-Commerce Partnership Strategist to manage the onboarding and day-to-day operations of retail partners. This role involves business development, complex negotiations, and building a network of partners to drive growth for our voucher and Buy Now Pay Later (BNPL) products.About TalentCruTalentCru is a dynamic...


  • Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    E-Commerce Sales Representative OpportunityKontak Recruitment is seeking a highly motivated and experienced E-Commerce Sales Representative to join our team. As a key member of our sales team, you will be responsible for generating new sales opportunities and building strong relationships with our clients.Key Responsibilities:Field inbound sales inquiries,...


  • Johannesburg, Gauteng, South Africa The Corporate Circle Full time

    The Corporate Circle is seeking a highly skilled Digital Product Manager to join our team in Jet Park. This is an exciting opportunity for a proactive and detail-oriented individual to drive e-commerce growth and success.As a Digital Product Manager, you will be responsible for the continuous introduction of new products, ensuring optimal product...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Are you a seasoned financial leader looking to drive innovation and growth in the e-commerce industry?Company OverviewAbout Network RecruitmentWe are an industry-leading recruitment agency specialising in finance and accounting positions. Our mission is to connect top talent with innovative companies like yours.Job DescriptionHead of Finance RoleWe are...


  • Johannesburg, Gauteng, South Africa Ad Talent Africa Full time

    Email Marketing Lead Opportunity at Ad Talent AfricaWe are a dynamic e-commerce company dedicated to leveraging email marketing to build a strong subscriber base and drive online sales growth.Role Overview:We are seeking an experienced Email Marketing Lead who will take charge of our email marketing strategy. This individual will be our subject matter expert...


  • Johannesburg, Gauteng, South Africa Flink Recruitment Full time

    Job Title: Full Stack Software Engineer - E-commerce WebsiteWe are seeking an experienced Full Stack Software Engineer - E-commerce Website to join our innovative software company at Flink Recruitment.About the Company:Flink Recruitment is a leading provider of e-commerce solutions, transforming the way businesses operate in the digital age. Our team is...


  • Johannesburg, Gauteng, South Africa E-Merge Full time

    E-Merge, the largest SAP independent specialist, is seeking a Transformation Lead Developer to join their fast-paced R&D team.This role involves acting as a transformation projects-focused development liaison, researching and understanding both E-Merge's and SAP's products in this space.The ideal candidate will have at least ten years of experience in the IT...


  • Johannesburg, Gauteng, South Africa RTT Full time

    Key Responsibilities:Support a proactive culture for e-commerce client issues, providing timely and accurate resolutions to customers, drivers, and other stakeholders across various channels.Establish and maintain relationships with key parties of the e-commerce operation to understand processes and procedures, and efficiently update the client.Act as the...


  • Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Job Title: Platform Coordinator Specialist Are you an expert in e-commerce platform management? Do you have a passion for ensuring accurate and timely completion of tasks?About the Role:We are seeking a skilled Platform Coordinator Specialist to join our team at Kontak Recruitment. As a key member of our operations team, you will be responsible for...

  • Data Analyst

    1 month ago


    Johannesburg, Gauteng, South Africa E-Merge Full time

    Key Responsibilities:E-Merge, a dynamic and vibrant player in South Africa's life insurance industry, is seeking a Data Analyst to join its team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to provide valuable insights and support strategic decision-making within the organisation.The Data Analyst will...


  • Johannesburg, Gauteng, South Africa E-Merge Full time

    At E-Merge, we're seeking an experienced Cloud Infrastructure Architect to join our team. This is a permanent Hybrid position based in Rosebank.About the RoleWe're looking for a highly skilled professional with expertise in designing and implementing scalable, reliable, and secure cloud infrastructure using modern technologies and best practices. If you have...


  • Johannesburg, Gauteng, South Africa takealot Full time

    Company OverviewTakealot.com is a leading South African online retailer, known for its innovative approach to e-commerce. We are seeking an experienced Logistics Operations Director to join our team in Johannesburg.


  • Johannesburg, Gauteng, South Africa E-Merge Full time

    A dynamic and versatile inhouse system that runs all E-Merge business operations from Life Insurance to Unit Trusts has an opening for an Intermediate Data Analyst. This role is responsible for interpreting data and turning it into actionable information that can improve business operations and inform decision-making. Key Responsibilities: Develop and Design...