Business Systems Analyst
3 weeks ago
As a Business Analyst at Sydsen Uthintane (Pty) Ltd, you will be responsible for providing ongoing support to clients, ensuring they gain maximum value from the HR and Learning software solutions. This includes driving innovation by offering suggestions on how to enhance system use and streamline client processes, as well as facilitating client workshops and training sessions to gather business requirements.
Additional Responsibilities:
You will also be responsible for configuring the system to meet the specific needs of each client, developing and maintaining Business Requirement Specifications (BRS) and Process Specifications, and providing consultation on HR-related matters in combination with the client's system. Furthermore, you will offer post-implementation support, ensuring continued system success, create and update training manuals and Quick Reference Guides for clients, assist with compiling Functional Requirements Specifications (FRS), support project management activities throughout the software development process, help develop test plans and assist with the testing of software to ensure alignment with requirements, and contribute to the training and mentoring of new team members.
Requirements:
We are looking for a motivated professional with a passion for helping clients succeed through innovative software solutions. You should have a relevant degree or diploma, proficiency with MS Project, PowerPoint, Word, and Excel, experience in the web-based software development lifecycle, strong time management skills and ability to prioritise tasks effectively, excellent communication skills, both written and verbal, experience in project planning and coordination, and a solid understanding of HR processes is a significant advantage. Experience in business analysis within the HR sector is a plus, and a technical background is beneficial but not essential.
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