Visual Merchandising Artist
5 days ago
The Visual Merchandising Artist plays a pivotal role in achieving brand key performance indicators and targets through makeup service offerings in-store. This talented individual provides exceptional customer service to deliver personalized experiences, ensuring seamless interactions across diverse generations and ethnicities.
A key contributor to the team's success, the Visual Merchandising Artist fosters outstanding working relationships with colleagues and retailers, driving transactions by promoting new products and additional services proactively. By achieving brand expectations for appointments and bookings, this artist showcases their ability to exceed customer needs and preferences.
Main Responsibilities
This critical position involves providing welcoming, personal, and professional service to all customers, utilizing effective communication skills to understand their requirements. The successful candidate will suggest relevant product groups and colors, provide informed assistance with product and service selection, and perform exceptional makeup applications tailored to each customer's desire.
Key responsibilities include informing customers about available services, M.A.C. consciousness programs, and philosophies, obtaining necessary data for client lists, meeting individual sales goals, adhering to 'good counter practices', and delivering internal customer service. Additionally, this role requires punctuality, effective time management, and staying updated on products, company information, and store details.
Required Skills and Qualifications
To excel in this position, candidates should possess a Grade 12 diploma, a Beauty Certificate or similar, and retail cosmetics experience. Proficiency in handling cash and assets securely is essential, as is the ability to work flexible retail hours. By participating in store theme days, events, and new product launches, the ideal candidate demonstrates a commitment to excellence and teamwork.
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