Director of Community Development

1 week ago


Cape Town, Western Cape, South Africa Entrepreneur's Organization Full time

About the Role:

The Entrepreneur's Organization (EO) is seeking a highly skilled and experienced professional to fill the role of Director of Community Development. This individual will be responsible for supporting select member communities, their leadership teams, the products portfolio, and other key stakeholders.

Key Responsibilities:

  • Develops community goals in line with portfolio and department objectives that drive member engagement.
  • Works with member leads and their leadership teams on strategic and tactical planning of engagement opportunities with the goal of engaging every member beyond their local chapter in meaningful ways.
  • Regularly updates and develops relevant SOPs, member engagement data, community budget, and training resources for metrics.
  • Serves as a liaison and operational partner for community leaders, providing ideas, guidance, and EO standards.
  • Provides continuity of member leadership by participating in the selection process for community leadership and ensuring each community is diverse, active, and healthy.
  • Collaborates with internal teams (Products, technology, brand) for signature projects and internal platforms, ensuring a positive UX and ease of access.
  • Promotes and communicates monthly calendars of upcoming community events, builds rapport among community members, and coordinates activities and events to meet pre-determined needs.
  • Supports Product's Portfolio with additional projects, as needed.
  • Collaborates with and supports other Community Managers for a seamless experience among all Communities.

Qualifications:

  • Bachelor's degree in any field.
  • Minimum 2 years' experience working with communities of 500+ members.
  • 2 or more years with direct association, event planning, or coordination related work.
  • Proven experience of successful collaboration with entrepreneurs on various projects.
  • Experience in coaching preferred.
  • Proficiency in the Microsoft Office suite, presentations tools, and some graphic design capabilities.
  • Excellent customer service skills.
  • Ability to work in teams with high accountability.
  • Strong written and verbal communications skills, with the ability to communicate effectively with staff and members from around the world.
  • Exceptional organization and time management skills.
  • Experience working in an international environment.

About the Company:

EO has helped entrepreneurs achieve transformational growth through life-enhancing connections, shared experiences, and collaborative learning since 1987. With a presence in 80 countries worldwide, EO offers a competitive total rewards package, flexible work environment, and generous professional development resources.

Salary: $85,000 - $110,000 per year, depending on location and experience.



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